DPD CEO prepares for a click & collect Christmas
DPD's CEO Dwain McDonald believes the recent addition of Sainsbury's to the firm's DPD Pickup parcel shop network will give it a further advantage during the approaching Peak Christmas period.
Last month, Sainsbury's revealed plans to launch up to 200 newly-designed digital Click & Collect points in stores across the UK. The initiative will mean that customers will be able to pick up their DPD parcel deliveries from a Sainsbury's store near them.
The new Click & Collect points will serve as a one-stop destination for Sainsbury's customers wanting to collect online orders while doing the rest of their shopping. Tablets will be available in all the new Click & Collect points to enable customers to 'check in' digitally, which will significantly speed up the time it takes from arriving in store to receiving parcels for collection.
DPD Pickup launched in June 2015 with the aim of transforming the parcel shop experience by truly integrating it into the purchasing and delivery processes and offering customers a greatly improved customer service. Currently, DPD customers can collect parcels from over 2,500 DPD Pickup shops including Halfords, Doddle and the Rowlands and Numark Pharmacy chains.
DPD Pickup is one of the 'in-flight' options available in DPD's Predict text and email notifications, which are sent ahead of a scheduled home delivery. So if customers aren't going to be at home they can divert their delivery to a DPD Pickup point for collection at a time that suits them.
DPD's CEO Dwain McDonald commented: "DPD Pickup has been a fantastic addition to the real time, in-flight options we offer customers, and Sainsbury's fits perfectly with what we are trying to do. The in-store experience is excellent and DPD customers will have the reassurance of
knowing their parcel has been securely stored for them. In addition, they will have the convenience of parking, the new speedy Click & Collect digital checkouts and being able to do other shopping at the same time.
"With Peak approaching, this is another important development for us. I think click & collect is going to be huge again this Christmas and when you can select your local Sainsbury's from the list of available DPD Pickup stores, you can just see people combining that with a bit of Christmas food shopping or some last minute gift buying."
In May this year, DPD launched the Your DPD app which enables customers to set their own delivery preferences including the ability to request that drivers always avoid certain times of the day, such as the school run. The app was followed in July by DPD Precise which allows customers to select their own, exact one-hour delivery slot on the day of their choosing.
Precise was initially launched with online fashion retailer ASOS and has since been rolled out to more retailers including New Look and Boohoo.
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EU and US agree end to Airbus-Boeing supply chain tariffs
The EU and US have agreed to resolve a 17-year dispute over aircraft subsidies, suspending tariffs on billions of dollars' worth of goods that have plagued procurement leaders on both sides of the Atlantic.
Under an agreement reached by European Commission Executive Vice-President Valdis Dombrovskis and US Trade Representative Katherine Tai on Tuesday, the tariffs will be halted for a period of at least five years.
It will bring an end to punitive and disruptive levies on supply chains that have little to do with the argument, which became embroiled in the trade battle. Businesses on both sides of the dispute have been hit with more than $3.3bn in duties since they were first imposed by the US in October 2019, according the EC.
The US imposed charges on goods upto $7.5bn in response to a World Trade Organisation ruling that judged the EU’s support of Airbus, its biggest aircraft manufacturer, unlawful. A year later in November 2020, the EU hit back. The WTO found the US had violated trade rules in its favourable treatment of Boeing, and was hit with EU duties worth $4bn.
In all the tariffs affected $11.5bn worth of goods, including French cheese, Scotch whisky, aircraft and machinery in Europe, and sugarcane products, handbags and tobacco in America. Procurement leaders on both sides of the fence were forced to wrestle with tariffs of 15% on aircraft and components, and 25% on non-aircraft related products.
Boeing-Airbus dispute by the numbers
- The dispute began in 2004
- Tariffs suspended for 5 years
- $11.5bn worth of goods affected by tariffs
- $3.3bn in duties paid by businesses to date
- 15% levy on aircraft and 25% on non-aircraft goods suspended
Both sides welcome end to tariffs
European Commission President Ursula von der Leyen branded the truce a “major step” in ending what is the longest running dispute in WTO history. It began in 2004.
“I am happy to see that after intensive work between the European Commission and the US administration, our transatlantic partnership is on its way to reaching cruising speed. This shows the new spirit of cooperation between the EU and the US and that we can solve the other issues to our mutual benefit,” she added.
Both aircraft manufacturers have welcomed the news. Airbus said in a statement that it will hopefully bring to an end the “lose-lose tariffs” that are affecting industries already facing “many challenges”. Boeing added that it will “fully support the U.S. Government’s efforts to ensure that the principles in this understanding are respected”.
The US aerospace firm added: "The understanding reached today commits the EU to addressing launch aid, and leaves in place the necessary rules to ensure that the EU and United States live up to that commitment, without requiring further WTO action."
This week’s decision expands upon a short-term tariff truce announced in March this year. The EC says it will work closely with the US to try and further resolve the dispute, establishing a Working Group on Large Civil Aircraft led by each side’s trade minister.
Airbus last month signalled to suppliers that post-pandemic recovery was on the horizon, telling them to scale up to meet a return to pre-COVID manufacturing levels. “The aviation sector is beginning to recover from the COVID-19 crisis,” said Airbus chief executive Guillaume Faury, adding that suppliers should prepare for a period of intensive production “when market conditions call for it.”