May 17, 2020

Norbert Dentressangle receives first batch of 530 Renault trucks

Norbert Dentressangle
Renault
road freight
European logis
Admin
2 min
Bruno Blin, President of Renault Trucks and Hervé Montjotin, CEO of Norbert Dentressangle
Follow @SamJermy and @SupplyChainD on Twitter.Renault Trucks recently presented the keys to the first 100 vehicles out of a total order for 530 ‘G...

Follow @SamJermy and @SupplyChainD on Twitter.

 

Renault Trucks recently presented the keys to the first 100 vehicles out of a total order for 530 ‘Guaranteed Made in France’ trucks to Norbert Dentressangle.

After tests carried out under actual operating conditions, the company was impressed by the vehicles’ technical qualities, the fact they were manufactured in France and the environmental credentials of the DTI Euro 6 engines. The vehicles are all Renault Trucks D and Renault Trucks T, the 2015 International Truck of the Year.

Norbert Dentressangle, the leading European transport and logistics provider, operating the largest owned fleet in Europe has restated its confidence in Renault Trucks and ordered 530 vehicles from the new range for several of its European subsidiaries. These are mainly T range vehicles to be used for regional, national and international haulage. Some 100 vehicles from the D range for distribution activities are also included in this order.

After having tested the vehicles under actual operating conditions for several months, the ‘Guaranteed Made in France’ certification was crucial to Norbert Dentressangle.

During the key presentation ceremony which took place at Renault Trucks’ headquarters in Saint-Priest, Hervé Montjotin, CEO of Norbert Dentressangle, explained why he had made this choice. He said: “The delivery of the new Renault Trucks Euro 6 range is for me an opportunity to remind everyone that Norbert Dentressangle continues to invest in its long-standing activity of transport.

“The choice of truck we use is vital as it allows us to deliver our commitments of quality to our clients, of comfort and safety to our drivers and finally, of respect for the environment with fuel efficient and clean engines. In addition, we are proud to be able to support the promotion, right across Europe, of a ‘Guaranteed Made in France’ product manufactured in our own region of France.”

Bruno Blin, President of Renault Trucks added: “I am pleased that Norbert Dentressangle, a French company with international reach, recognises the quality of the Renault Trucks T and supports French manufacturing. Our trucks are indeed entirely made in France, at the Blainville-sur-Orne, Bourg-en-Bresse and Lyon production plants.”

With more than 14,700 employees across 195 sites, 1,700 vehicles, and around 3.5 million square metres of warehousing, Norbert Dentressangle is one of the UK’s largest and transport and logistics companies.  The company offers a complete range of supply chain services to retailers and manufacturers, including dedicated and shared-user warehousing and transport, reverse logistics and asset management, temperature controlled logistics, e-fulfilment solutions and freight forwarding. For more information, please visit: www.norbert-dentressangle.co.uk

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Jun 17, 2021

Cainiao Network Launches Customer-Centric Logistics

Cainiao
Alibaba
Logistics
Tmall618
3 min
Cainiao will focus on the customer experience in Singapore and Malaysia during its Tmall 618 Mid-Year Shopping Festival

As the logistics division of the Alibaba Group, Cainiao Smart Logistics Network has decided to provide its Southeast Asian customers with unsurpassed service during its annual shopping festival. Based on customer feedback surveys, the company will expand its real-time customer service support and speed up delivery times. ‘By expanding and deepening our services, we aim to provide a stronger logistics infrastructure that can bolster the booming eCommerce sector, support merchants’ expansion into new markets and diversify retail options for consumers’, said Chris Fan, Head of Cross-Border, Singapore, Cainiao Network.

 

Who Is Cainiao? 

According to TIME Magazine, Cainiao ‘is far from a typical logistics firm’. The company controls an open platform that allows it to collaborate with 3,000 logistics partners and 3 million couriers. This means that merchants can choose the least expensive and most efficient shipping options, based on Cainiao’s real-time logistics analytics. The company’s goal is to ship packages anywhere in the world in under 72 hours—and for less than US$3.00. 

 

For countless small business owners around the world, from coffee-growers to textile-weavers, this could change everything. Usually, it costs about US$100 to ship a DHL envelope from Shanghai to London in five days. Cainiao aims to change that. Said its CEO Wan Lin: ‘The biggest barrier to globalisation is logistics’. 

 

What’s Part of the Upgrade? 

Throughout the Tmall festival, Cainiao’s logistics upgrade will be divided into four critical segments: 

 

  • Real-time customer service support. Cainiao has launched a direct WhatsApp channel for customers to receive logistics updates and ask questions. 
  • Expansion of air freight parcel size and weight limits. Packages can now be up to 30 kilograms or 1-metre x 1.6 meters to help ship large items such as furniture. 
  • Daily air and sea freight connections. Shipping frequency will almost double to seven times weekly to maintain resilience and efficiency. 
  • Compensation for lost or damaged packages. Customers will be reimbursed up to RMB 2,000 (US$311). 

 

Where is the Company Headed? 

From June 1st to June 20th, the finale of Tmall, Cainiao will ensure that its customers feel confident in the company’s ability to deliver their packages. Despite global shipping delays due to COVID, the show will go on. Said Fan: ‘This series of customer-centric logistics upgrades reaffirms our goal of pursuing value-added services to enhance customers’ shopping experience while mitigating challenges posed by external factors’. 

 

Furthermore, Cainiao has recently expanded its Southeast Asian operations, achieving revenue growth of 68% year-over-year. In Malaysia, the logistics operation has partnered with BEST Inc. and Yunda; in Singapore, the company has partnered with Roadbull, Park & Parcel, and the Singapore Post. And if its recent measures help retain and grow its customer base, the company will be well-poised to lead the industry in resilient and customer-centric global logistics. ‘COVID-19 made everyone realise how important the logistics infrastructure backbone is’, said Wan. ‘And it gave us a peek at what Cainiao should look like in three years’. 

 

 

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