REV2025 Day One: How JAGGAER will Empower Procurement

The leadership team from JAGGAER took to the stage on Day One of REV2025, as they announced where the company was heading, featuring new AI capabilities set to push procurement forward, alongside engaging firesides and awards presented.

Leading source-to-pay provider JAGGAER has brought procurement, supply chain and finance leaders together at its flagship conference REV2025 at the Turnberry Resort in Miami, offering stimulating sessions and best practice sharing, all centred on delivering real outcomes with cutting-edge technologies and JAGGAER solutions.

The opening keynote saw the leadership team formally introduce the world to JAI, pronounced ‘Jay’, its intelligent AI co-pilot for procurement transformation.

Vision for collaborative innovation

Leaders gathered excited to hear from the executive leadership team at JAGGAER, who kicked off the event with an opening session exploring where the company is and what lies ahead.

First to grace the stage was newly appointed CEO, Andrew Roszko.

His presentation had him sharing insights into the company's accelerating momentum and future vision. He opened by reflecting on the remarkable spirit of collaboration and customer-first culture now thriving within JAGGAER. 

"It's just been phenomenal to see such a high degree of collaboration, customer-first attitude and a strong desire to innovate," he said.

He attributed much of this progress to recent additions to the leadership team, noting, "The pace of innovation that I've seen internally and externally is really accelerating. Accelerated. I think, from my perspective, we're off to a great start."

Andrew outlined four key commitments: to listen actively to customers and partners, to empower and grow the team, to execute with precision and accountability and to drive innovation through both product development and strategic acquisitions. He encouraged attendees to connect, share feedback, and forge new relationships, underscoring the value of community and collaboration.

Global foundation powers AI transformation

Underpinning JAGGAER's confidence is a robust global foundation: over US$3tn in spending under management, more than 13 million suppliers connected across 55 countries and service to 37 of the Fortune 100.

The CEO highlighted the company's partnership with VISTA Equity Partners, who purchased the company last August – praising its focus on both innovation and talent development—key drivers of success in any business.

Andrew then explored the transformative potential of artificial intelligence, particularly generative and agentic AI.

He acknowledged the mix of enthusiasm and scepticism in the room but emphasised the undeniable momentum behind these technologies. He then introduced Gopinath Polavarapu, Chief Digital & AI Officer onto the stage to discuss where JAGGAER was heading.

Gopinath spoke on the rapid evolution of AI and its transformative impact on procurement.

Reflecting on the pace of change, he illustrated how generative AI models, like OpenAI's Sora, have advanced from producing awkward, unrealistic content to generating sophisticated, lifelike media – thanks to larger training datasets, better feedback mechanisms and the importance of detailed prompts.

He introduced the world to JAI, outlining a vision for responsible and agile AI in procurement. The platform is built for continuous improvement, bi-weekly releases and an open ecosystem where users can build or buy specialised AI agents.

Central to this vision is a human-first approach: "In procurement, there's a lot of aftermath, so having human first is more important than AI first."

Meet "JAI" – the AI conductor of procurement's future

Jon Lawrence, Chief Product Officer at JAGGAER, was next on stage to unveil a bold vision for the future of procurement—one where artificial intelligence is not just a tool, but a true partner in driving organisational value. Central to this vision is JAI, described by Jon as: "The conductor of an intelligent orchestra, turning fragmented processes into one harmonious flow."

Jon outlined a dynamic roadmap for JAI, emphasising rapid iteration and customer collaboration. "JAI allows you to evolve at a pace that's more conducive to your organisation," he noted, highlighting the flexibility built into the platform.

The journey begins with JAI as an assistant, providing guidance and automating routine tasks. By year's end, JAI will evolve into a co-pilot, capable of handling task-specific actions and eventually it will orchestrate complex workflows autonomously in "autopilot" mode.

What sets JAGGAER's approach apart is its commitment to co-development. "AI doesn't get shipped like our other products—it gets trained, it gets tested and it gets better the more you use it," Jon explained.

Customers are invited to join early access programmes, test-driving new capabilities and helping to shape the evolution of JAI in real-world environments.

The message was clear: the future of procurement is collaborative, data-driven and continuously improving.

By focusing on "jobs to be done" rather than just features, JAGGAER aims to empower procurement teams to move beyond operational bottlenecks and become strategic drivers of resilience and growth. As Jon concluded: "We want to encourage you and offer you the opportunity to be a part of this early access…AI is on, but we're trying to take friction off."

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