Wilhelmsen Ships Service acquires Timm AS
“The Timm acquisition reinforces our position as a global player w...
Wilhelmsen Ships Service has signed a definitive agreement to acquire TIMM AS.
“The Timm acquisition reinforces our position as a global player within marine products,” says Bjørge Grimholt, President at Wilhelmsen Ships Service (WSS).
Timm is a leading provider of high performance ropes worldwide with five distribution hubs. The company has been in business for more than 240 years and has gained a firm foothold in the merchant fleet, especially in the European market. The company is owned by Christian Krefting (through Krefting AS), Jacob Stolt-Nielsen (through BSN AS) and Managing Director Tore Strand (through Skarbu AS).
In a joint statement, Krefting and Stolt-Nielsen says, “Since 2009, we have focussed on innovation and industrialisation; we have turned around the business and prepared Timm for further expansion.”
“We are very pleased that an international and industrial company like WSS will carry on our tradition since 1772 to deliver great ropes worldwide and grow the business further”. They continue, “Tore Strand has been instrumental in building up Timm and we are pleased that he will ensure continuity in the leadership as part of WSS.”
“Timm will contribute with some 16 MUSD to our revenue with immediate effect. This is a renowned brand with high quality products, which is a good fit with our global supply and service network. We have significant synergy potential going forward. Together, we will develop this business significantly and in line with our ambitious growth targets”, says Grimholt.
Wilhelmsen Ships Service is part of Wilhelmsen Maritime Services, a Wilhelmsen group company. It has the world’s largest maritime services network, with 4,500 marine professionals servicing 2,200 ports in 125 countries. Wilhelmsen Ships Service supplies safety products and services, Unitor products, Unicool refrigerants, Unitor and Mallet marine chemicals, maritime logistics and ships agency to the maritime industry. Last year the company made product deliveries to 25,000 vessels and handled 70, 000 port calls. For more information, see wilhelmsen.com/ships service
Cainiao Network Launches Customer-Centric Logistics
As the logistics division of the Alibaba Group, Cainiao Smart Logistics Network has decided to provide its Southeast Asian customers with unsurpassed service during its annual shopping festival. Based on customer feedback surveys, the company will expand its real-time customer service support and speed up delivery times. ‘By expanding and deepening our services, we aim to provide a stronger logistics infrastructure that can bolster the booming eCommerce sector, support merchants’ expansion into new markets and diversify retail options for consumers’, said Chris Fan, Head of Cross-Border, Singapore, Cainiao Network.
Who Is Cainiao?
According to TIME Magazine, Cainiao ‘is far from a typical logistics firm’. The company controls an open platform that allows it to collaborate with 3,000 logistics partners and 3 million couriers. This means that merchants can choose the least expensive and most efficient shipping options, based on Cainiao’s real-time logistics analytics. The company’s goal is to ship packages anywhere in the world in under 72 hours—and for less than US$3.00.
For countless small business owners around the world, from coffee-growers to textile-weavers, this could change everything. Usually, it costs about US$100 to ship a DHL envelope from Shanghai to London in five days. Cainiao aims to change that. Said its CEO Wan Lin: ‘The biggest barrier to globalisation is logistics’.
What’s Part of the Upgrade?
Throughout the Tmall festival, Cainiao’s logistics upgrade will be divided into four critical segments:
- Real-time customer service support. Cainiao has launched a direct WhatsApp channel for customers to receive logistics updates and ask questions.
- Expansion of air freight parcel size and weight limits. Packages can now be up to 30 kilograms or 1-metre x 1.6 meters to help ship large items such as furniture.
- Daily air and sea freight connections. Shipping frequency will almost double to seven times weekly to maintain resilience and efficiency.
- Compensation for lost or damaged packages. Customers will be reimbursed up to RMB 2,000 (US$311).
Where is the Company Headed?
From June 1st to June 20th, the finale of Tmall, Cainiao will ensure that its customers feel confident in the company’s ability to deliver their packages. Despite global shipping delays due to COVID, the show will go on. Said Fan: ‘This series of customer-centric logistics upgrades reaffirms our goal of pursuing value-added services to enhance customers’ shopping experience while mitigating challenges posed by external factors’.
Furthermore, Cainiao has recently expanded its Southeast Asian operations, achieving revenue growth of 68% year-over-year. In Malaysia, the logistics operation has partnered with BEST Inc. and Yunda; in Singapore, the company has partnered with Roadbull, Park & Parcel, and the Singapore Post. And if its recent measures help retain and grow its customer base, the company will be well-poised to lead the industry in resilient and customer-centric global logistics. ‘COVID-19 made everyone realise how important the logistics infrastructure backbone is’, said Wan. ‘And it gave us a peek at what Cainiao should look like in three years’.