Outsourcing app provides IT and BPO industry knowledge
A new mobile app for iPhone and iPad called ‘GlobalSourcer’ breaks barriers by offering information about outsourcing service providers in IT and BPO sectors to the public.
‘GlobalSourcer’ has already hit the Apple Store. The app facilitates knowledge sharing about outsourcing service providers and acts as a direct link between the buyers and providers within the global sourcing ecosystem. The app thus breaks the monopoly of the leading analyst and sourcing advisory firms and brings down the cost of advice.
Typically, a customer looking to India for service providers approach outsourcing advisory firms for advice on selecting the most suitable provider that best fits their organizational needs. The advisory firms provide them with insights on the service providers for a premium based on the data they hold, which is normally inaccessible to the buyer. Buyers also tend to be billed heavily for running the provider selection process and the deal itself.
The ‘GlobalSourcer’ app focuses on the entire outsourcing industry, breaking down information about service providers in the IT and BPO sectors.
The app is being hailed as a revolution in the global sourcing space, as this type of knowledge is not normally transparent or well understood. This sensitive information, decisive in nature, which the advisory and analyst firms hold onto, is being opened up to the decision makers through this simple app.
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The app, designed by [x]cubeLabs for Headstream Advisory, has lofty ambitions that it hopes to meet.
“In the current highly volatile economy, the key traps for any outsourcing buyer is a lack of in-depth analysis of service provider domain expertise and a clear methodology to distinguish service providers,” Headstream Advisory Managing Director and founder Sashikant Kakara said.
“This app fills the gap and reshapes the way customers perceive the providers. For service providers, the app is a new channel and platform to optimize their brand presence and gain traction in new geographies and verticals.
“Clearly, it is a win-win situation for the Indian Service Providers and the outsourcing customers.”
Edited by Kevin Scarpati