Unlocking Supply Chain Decision Making With Kinaxis Maestro

A leader in supply chain orchestration tools, Kinaxis has announced the launch of Maestro Agent Studio. 

This new platform helps supply chain teams gain more company-specific AI agents to reduce manual work and improve decision-making.

Through this, global supply chains will see improved levels of efficiency, with the capabilities of redirecting resources to where it matters.

AI across supply chains

Kinaxis helps drive modern supply chain orchestration, powering complex global supply chains with its AI-infused platform, Maestro. The platform combines new technology and techniques that increase transparency and agility across the supply chain, from planning to last-mile delivery. 

Its Maestro Agent Studio is the latest phase of its AI agent strategy, offering supply chain teams the capability to design AI agents for their specific operating context. This uses the same data, workflows and tools that planners already use, so the agents are able to provide real-world outcomes with less manual work and time spent on each task. 

The Maestro Agent Studio allows supply chain leaders to guide high-impact supply chain decisions and apply their expertise, without spending time and resources on manual and repetitive tasks. The studio works with large language models, including OpenAI's GPT and Google Gemini, while still maintaining Maestro's own intelligence and governance.

As the supply chain industry has fallen victim to intense shifts and volatility in recent years, teams are now redefining strategy. Some decisions require reasoning and judgement to adapt to changing conditions, whereas other actions can be taken through simple automation. 

Though AI adoption has become a key feature of global supply chains, a mere 20% of organisations are able to use AI to support real-time decision-making. Maestro Agent Studio is in place to close this gap, blending decision automation capabilities with intelligent agents in order to provide more autonomous supply chain operations. 

“AI creates real value in supply chains when people can shape how decisions are made and keep them aligned as conditions change,” says Andrew Bell, Chief Product Officer at Kinaxis.

“With Maestro Agent Studio, we’re giving customers the freedom to create their own agents, so AI works the way their supply chain does. Because those agents are built on the same platform, data, and intelligence that teams already rely on every day, customers don’t need to rework or prepare their data before using AI and can adapt decisions with confidence as conditions change.” 

All supply chain, sustainability, Scope 3 and net zero leaders should attend:

• Procurement and Supply Chain LIVE: The Net Zero Summit - QEII Centre, London, March 4-5
• Procurement and Supply Chain LIVE: The US Summit - Navy Pier, Chicago, April 21-22

Co-located with Sustainability LIVE, these events brings together CSCOs, CSOs and senior decision-makers at a moment when sustainability, supply chains and commercial performance are increasingly interconnected.

Tickets can be booked online today for The Net Zero Summit and The US Summit. Group discounts available.

Increasing operational efficiency

The agents from the studio aid supply chain teams in the evaluation of trade-offs, as well as coordinate decisions and actions, with real-time information about business conditions. They have the capabilities to:

• Evaluate priorities, constraints and trade-offs to keep decisions aligned
• Guide and plan actions responding to current conditions, speeding up response and execution 
• Maintain trust and control through human-in-the-loop oversight and reasonings behind decisions

Organisations around the world are applying agents to examine forecast quality and demand signals to identify new opportunities and response actions. Agents also identify delays and create mitigation strategies by helping planners understand how these delays impact the supply chain.

“Adding agents to mature enterprise software can significantly expand what those systems are able to do,” adds Robert Kugel, Executive Director at ISG Research. 

“This is especially valuable for operational use cases that require orchestration across people, processes, and complex data. In supply chains, where organisations must balance planning, execution, and day-to-day decisions, agent-based approaches can help teams act with greater consistency and confidence.” 

Maestro Agent Studio opens up new capabilities for customers and their platform-native agents. Kinaxis plans to grow this even further with innovations set to strengthen supply chain agentic orchestration.

The aim is to develop agents which can coordinate and apply them across concurrent supply chain workflows. There will be a push to preserve shared context, governance and human oversight through developing connections between Maestro Agents, external agents and systems.

Kinaxis' long-term vision includes the coordination of agents to ensure confident, yet fast, action across the supply chain.