DHL: driving business growth through quality

By Georgia Wilson
Supply Chain Digital takes a look at DHL’s most recent implementations as part of its Strategy 2025 to drive quality business growth. Total investmen...

Supply Chain Digital takes a look at DHL’s most recent implementations as part of its Strategy 2025 to drive quality business growth. 

Total investments annually in technology and infrastructure: US$1.1bn

Core focuses for Strategy 2025: digitalisation, e-commerce and Sustainability

Following a two year renovation and build, DHL Express has opened its US$135mn state-of-the-art Hub in Cologne-Bonn Airport. Several new technologies have been implemented at the hub to upgrade its operations including:

  • A 1.3mn litres ice energy storage system with 18 kilometers of piping to improve temperature control

  • 3D scanners

  • Vacuum lifters

  • Installing a heat pump and solar panels on the roof, providing emission free solutions

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What does this mean for DHL?

The most recent upgrades, provide the business with improved capacity to meet growing customer demands, while driving sustainability and future growth through the business’s operations. "We are proud to be contributing - sustainably - to the worldwide growth of DHL Express,” says Detlef Schmitz, Managing Director, DHL Express hub, “This also makes the hub an even more important part of DHL's international network. With the new direct route between Hong Kong and Cologne, 28 daily flight movements, and our use of state-of-the-art technologies.”

"Since its founding 50 years ago, DHL has time and again made its mark with innovative solutions and powered the rapid evolution of the Express industry as a whole. The many new technologies at our Cologne hub are just one more example of this, and it shows the basis of our new Strategy 2025 as well," explains John Pearson, CEO, DHL Express. "As the experts in export and import, we can only grow by ensuring top quality, which is why we invest more than a billion euros each year in employee training, infrastructure, and digitalization. The main goal here is to increase our transport and delivery capacity for time-sensitive TDI shipments to meet the ever-growing customer demand in the area of e-commerce. At the same time, we're continuously improving process efficiency. Our recently published quarterly results show pretty clearly that we're on the right track." 

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