May 17, 2020

German inter-modal transport terminal completed

Rostock Port
German logistics
European freight growth
2 min
The work at Rostock has been ongoing since May 2012
Work has been completed in converting Rostock intermodal transport terminal south of pier one by The Port Development Company in cooperation with the re...

Work has been completed in converting Rostock intermodal transport terminal south of pier one by The Port Development Company in cooperation with the regional subsidiary of STRABAG AG and Kocks Krane. The work has been underway for over two years, since May 2012.

Apart from three additional tracks and the southern craneway girder, the entire southern handling areas were newly built. A total of €10 million was invested for this alone until the end of 2012. Construction of the northern craneway girder and the completion and assembly of the first gantry crane were finished in 2013.

Ulrich Bauermeister, Managing Director of Rostock Port Development Company, said: "The first crane was commissioned in December 2013. Now that the second crane has passed its acceptance tests the mobile handling technology may be phased out.

“The conversion has allowed us to double the handling capacity to more than 140,000 units per year"

The five tracks will be served by two new gantry cranes able to drive curves, each weighing 500 tonnes and with a height of 35 metres and a spread of 76.5 metres. The overall investment for the project amounted to €17 million.

The conversion of the intermodal transport terminal at the port of Rostock received 70 % subsidies from the Federal Railway Authority, supplemented by another €3.3 million of subsidies from the European Commission under the Motorways of the Sea project "Green Bridge on Nordic Corridor" (Trans-European Networks).

There are 35 weekly intermodal transport trains at the intermodal transport terminal, running to and from Verona, Hamburg, Karlsruhe, Brno, Novara, Domodossola and Wels. The number of the trailer units handled increased from 64,255 in 2012 to 64,851 last year.

Bauermeister added: "We are very satisfied with this development especially against the background of months of building work at the intermodal transport terminal and various renovation and repair works on railway lines that are important for us. The port location of Rostock is now well prepared to cope with any increases in wheeled cargo”

This development work at Rostock has taken place amongst a backdrop of expected throughput growth in the Northern European ports in the Le Havre to Hamburg range this year. Imports from January to April handled increased by 4.9 percent over 2013, with a predicted full-year total of 14.47 million TEU, leading to a full-year gain of 5.5 percent in total TEU handled.

Share article

Jun 17, 2021

Cainiao Network Launches Customer-Centric Logistics

3 min
Cainiao will focus on the customer experience in Singapore and Malaysia during its Tmall 618 Mid-Year Shopping Festival

As the logistics division of the Alibaba Group, Cainiao Smart Logistics Network has decided to provide its Southeast Asian customers with unsurpassed service during its annual shopping festival. Based on customer feedback surveys, the company will expand its real-time customer service support and speed up delivery times. ‘By expanding and deepening our services, we aim to provide a stronger logistics infrastructure that can bolster the booming eCommerce sector, support merchants’ expansion into new markets and diversify retail options for consumers’, said Chris Fan, Head of Cross-Border, Singapore, Cainiao Network.


Who Is Cainiao? 

According to TIME Magazine, Cainiao ‘is far from a typical logistics firm’. The company controls an open platform that allows it to collaborate with 3,000 logistics partners and 3 million couriers. This means that merchants can choose the least expensive and most efficient shipping options, based on Cainiao’s real-time logistics analytics. The company’s goal is to ship packages anywhere in the world in under 72 hours—and for less than US$3.00. 


For countless small business owners around the world, from coffee-growers to textile-weavers, this could change everything. Usually, it costs about US$100 to ship a DHL envelope from Shanghai to London in five days. Cainiao aims to change that. Said its CEO Wan Lin: ‘The biggest barrier to globalisation is logistics’. 


What’s Part of the Upgrade? 

Throughout the Tmall festival, Cainiao’s logistics upgrade will be divided into four critical segments: 


  • Real-time customer service support. Cainiao has launched a direct WhatsApp channel for customers to receive logistics updates and ask questions. 
  • Expansion of air freight parcel size and weight limits. Packages can now be up to 30 kilograms or 1-metre x 1.6 meters to help ship large items such as furniture. 
  • Daily air and sea freight connections. Shipping frequency will almost double to seven times weekly to maintain resilience and efficiency. 
  • Compensation for lost or damaged packages. Customers will be reimbursed up to RMB 2,000 (US$311). 


Where is the Company Headed? 

From June 1st to June 20th, the finale of Tmall, Cainiao will ensure that its customers feel confident in the company’s ability to deliver their packages. Despite global shipping delays due to COVID, the show will go on. Said Fan: ‘This series of customer-centric logistics upgrades reaffirms our goal of pursuing value-added services to enhance customers’ shopping experience while mitigating challenges posed by external factors’. 


Furthermore, Cainiao has recently expanded its Southeast Asian operations, achieving revenue growth of 68% year-over-year. In Malaysia, the logistics operation has partnered with BEST Inc. and Yunda; in Singapore, the company has partnered with Roadbull, Park & Parcel, and the Singapore Post. And if its recent measures help retain and grow its customer base, the company will be well-poised to lead the industry in resilient and customer-centric global logistics. ‘COVID-19 made everyone realise how important the logistics infrastructure backbone is’, said Wan. ‘And it gave us a peek at what Cainiao should look like in three years’. 



Share article