May 17, 2020

Double Decker Trucks Cut Birds Eye Road Miles

Partner logistics
Birds Eye
DHL
distribution
Admin
2 min
So far, 43 trucks have been taken off the road
A ten week trial of double deck trailers by Birds Eye, Partner Logistics and DHL has taken eight trucks a week off the road.Transporting frozen pallet l...

A ten week trial of double deck trailers by Birds Eye, Partner Logistics and DHL has taken eight trucks a week off the road.

Transporting frozen pallet loads 80 miles from a Partner Logistics cold store warehouse in Wisbech, to a customer distribution centre in Daventry, has so far saved 4.5 tonnes of CO2 emissions.

A 44-pallet double-deck trailer with moving floor holds around 50 percent more than a conventional trailer, and so far this new form of truck has taken a total of 43 trucks off the road.

Eelco Schnabel, commercial director of Partner Logistics said: “We are very pleased to have worked with Birds Eye and DHL on this energy saving project. All of our European warehouses have been built with a focus on sustainability and we proactively try to reduce carbon emissions in any way we can.”

Birds Eye has estimated that now the double deck trailers are running regularly on this route they will see a reduction of 2% in their annual total road miles. Plans to extend the project to include further routes are underway.

Graham Watling, Birds Eye UK distribution manager, said: “Double deck trailers allow us to look at the best possible opportunities to improve the efficiency of our deliveries for our customers, whilst reducing our road miles. In our best week so far we have been able to take the equivalent of eight trucks off the road, saving over 300 litres of diesel.

These savings are a step in the right direction when it comes to achieving our goal of reducing carbon emissions by 15% by 2020 and we couldn’t have done this without the help of Partner Logistics, DHL and our end customers.”

Birds Eye selected the Partner Logistics 77,000 pallets capacity warehouse in Wisbech in 2010 for the UK storage of its frozen food products.

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Jun 17, 2021

Cainiao Network Launches Customer-Centric Logistics

Cainiao
Alibaba
Logistics
Tmall618
3 min
Cainiao will focus on the customer experience in Singapore and Malaysia during its Tmall 618 Mid-Year Shopping Festival

As the logistics division of the Alibaba Group, Cainiao Smart Logistics Network has decided to provide its Southeast Asian customers with unsurpassed service during its annual shopping festival. Based on customer feedback surveys, the company will expand its real-time customer service support and speed up delivery times. ‘By expanding and deepening our services, we aim to provide a stronger logistics infrastructure that can bolster the booming eCommerce sector, support merchants’ expansion into new markets and diversify retail options for consumers’, said Chris Fan, Head of Cross-Border, Singapore, Cainiao Network.

 

Who Is Cainiao? 

According to TIME Magazine, Cainiao ‘is far from a typical logistics firm’. The company controls an open platform that allows it to collaborate with 3,000 logistics partners and 3 million couriers. This means that merchants can choose the least expensive and most efficient shipping options, based on Cainiao’s real-time logistics analytics. The company’s goal is to ship packages anywhere in the world in under 72 hours—and for less than US$3.00. 

 

For countless small business owners around the world, from coffee-growers to textile-weavers, this could change everything. Usually, it costs about US$100 to ship a DHL envelope from Shanghai to London in five days. Cainiao aims to change that. Said its CEO Wan Lin: ‘The biggest barrier to globalisation is logistics’. 

 

What’s Part of the Upgrade? 

Throughout the Tmall festival, Cainiao’s logistics upgrade will be divided into four critical segments: 

 

  • Real-time customer service support. Cainiao has launched a direct WhatsApp channel for customers to receive logistics updates and ask questions. 
  • Expansion of air freight parcel size and weight limits. Packages can now be up to 30 kilograms or 1-metre x 1.6 meters to help ship large items such as furniture. 
  • Daily air and sea freight connections. Shipping frequency will almost double to seven times weekly to maintain resilience and efficiency. 
  • Compensation for lost or damaged packages. Customers will be reimbursed up to RMB 2,000 (US$311). 

 

Where is the Company Headed? 

From June 1st to June 20th, the finale of Tmall, Cainiao will ensure that its customers feel confident in the company’s ability to deliver their packages. Despite global shipping delays due to COVID, the show will go on. Said Fan: ‘This series of customer-centric logistics upgrades reaffirms our goal of pursuing value-added services to enhance customers’ shopping experience while mitigating challenges posed by external factors’. 

 

Furthermore, Cainiao has recently expanded its Southeast Asian operations, achieving revenue growth of 68% year-over-year. In Malaysia, the logistics operation has partnered with BEST Inc. and Yunda; in Singapore, the company has partnered with Roadbull, Park & Parcel, and the Singapore Post. And if its recent measures help retain and grow its customer base, the company will be well-poised to lead the industry in resilient and customer-centric global logistics. ‘COVID-19 made everyone realise how important the logistics infrastructure backbone is’, said Wan. ‘And it gave us a peek at what Cainiao should look like in three years’. 

 

 

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