Driving Enterprise Supply Chain Value Through Usability

In an operational landscape defined by constant volatility, modern enterprises can no longer afford cumbersome backend architectures that distance frontline teams from critical decision-making. For organisations relying on SAP, the gap between dense corporate software and fast-moving warehouse floors has historically been a costly bottleneck.

As an elite systems integrator and solution provider specialising strictly in the SAP supply chain application stack, The Config Team (TCT) is fundamentally changing how businesses bridge this gap. By transforming complex ERP landscapes into highly intuitive mobile environments, TCT’s core solution, PreBilt, delivers human-centred AI and frontline intelligence directly to the point of execution.

Whether treating an upgrade to S/4HANA as a powerful option or injecting new life into a legacy ECC core, usability is the ultimate lever for operational resilience.

TCT is made up of specialists. This boutique consultancy focuses solely on the SAP supply chain ecosystem. With dedicated experts specialising in each individual module, the company ensures that enterprises benefit from unmatched specialised knowledge, deep operational experience and continuous technology innovation.

As a leading authority on all things SAP supply chain, TCT designs, implements and supports intelligent solutions that ensure enterprise operations are equipped for any challenge, increasing efficiency and delighting customers all at once.

Navigating the talent crunch

Data from Gartner shows that the future of supply chain engineering is inextricably linked to the user experience of the human workforce. Operational leaders are currently navigating severe labour scarcity and high turnover.

To combat this, Gartner predicts that 40% of large warehouse operations will adopt employee engagement and gamification tools by 2028 to accelerate time-to-competency for incoming personnel.

Furthermore, advancements in AI and agentic workflows are viewed by global leaders as the single most influential driver of future supply chain performance.

However, according to Gartner data, 42% of procurement leaders name high-impact supply chain disruption as their absolute top threat to future success, making rapid adaptability an operational necessity.

Bypassing the cloud latency block

A defining tenet of TCT’s integration philosophy is that capturing ROI shouldn't be gated behind massive, multi-year digital transformation timelines. PreBilt acts as an agile usability layer engineered to extract maximum value rapidly. For companies running legacy SAP ECC, it acts as an immediate wrapper, converting complex tables into streamlined, device-native tasks. Standard operational benchmarks routinely achieve up to a 90% reduction in user onboarding times and an immediate 30% increase in inventory processing efficiency.

The practical reality of next-generation supply chains was put on full display at Hannover Messe 2026. During a joint masterclass, TCT’s Founder and CEO, Andrew Moses, and Zebra Technologies’ CTO, Tom Bianculli detailed the arrival of "AI in the Moment".

By integrating Edge AI capabilities directly onto rugged Zebra handheld devices, PreBilt processes data locally using Small Language Models (SLMs) and multimodal edge computing.

This approach eliminates the cloud latency and connection drop-offs that plague massive warehouse environments with patchy Wi-Fi. The device itself uses edge intelligence to determine the next-best action, dynamically adjusting pick-paths, identifying labelling anomalies and optimising workflows in milliseconds.

Securing aftermarket profit margins

A premier example of this methodology in action centres on Mercedes-Benz and its deployment of PreBilt to safeguard its most lucrative commercial channel.

In automotive manufacturing economics, original equipment manufacturer (OEM) aftermarket components and specialised services historically command approximately 70% of total lifetime vehicle profitability margins.

This reality is what drove the automotive giant's recent cost-engineering focus via its "Next Level Performance" programme.

Mercedes-Benz deployed PreBilt to remove operational friction within this business-critical aftermarket and parts distribution network. Dense SAP system screens were translated into intuitive, mobile-first workflows, eliminating extensive worker training times and manual data entry errors.

By empowering operators, technicians and supervisors with identical, real-time data on their Zebra devices, facilities can rapidly execute priority shipping routines for urgent part requests. PreBilt effectively turned the existing SAP infrastructure from a passive database into a high-speed vehicle for frontline execution.