NYK Group Europe selects Oncore to support its London office

By Freddie Pierce
Follow @SamJermy Follow @SupplyChainD Oncore IT today announced that it has renewed a three year contract with NYK Group Europe Ltd to provide compreh...

 

Oncore IT today announced that it has renewed a three year contract with NYK Group Europe Ltd to provide comprehensive managed IT services in London, working with NYK Business Systems Europe, the company’s in-house IT company.

Under the terms of the agreement, Oncore will deliver a range of IT services including help desk support, all end-user device, storage and server management, 24/7 remote monitoring, and maintenance.  

IT infrastructure

Leo van der Werf, NYK Business Systems Europe’s deputy branch manager, said: “IT support used to be managed by an in-house team, but we moved away from this to work with a third party specialist who are able to support the business backed by solid service level agreements to guarantee performance.”

It will also continue to support the technology on board 13 vessels which transport liquefied natural gas. A technical team of four, an IT manager and three engineers, will be based at NYK’s London office in addition to those staff located at Oncore IT’s network operations centre. 

For further information, visit www.oncoreIT.com

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