May 17, 2020

New commissioner for $15bn Port of Tampa

tampa port
tampa port authority
Freddie Pierce
2 min
Chief Judge Manuel Menendez swears in John Grandoff
The Tampa Port Authority (TPA) has sworn in a new port commissioner. Taking the reins of one of Americas best and Floridas biggest ports, which generat...

The Tampa Port Authority (TPA) has sworn in a new port commissioner.

Taking the reins of one of America’s best and Florida’s biggest ports, which generates $15 billion for the local economy every year, is Tampa attorney John B. Grandoff III.

Appointed by by Governor Rick Scott, Grandoff rounds out the seven port commissioners who serve the port authority in staggered terms.  Five are appointed by the governor, while the other two are the mayor of Tampa and one Hillsborough County commissioner.

Grandoff, of Hill Ward Henderson Law Firm, is a shareholder and co-chair of the firm’s land use group. His practice involves zoning, comprehensive planning, developments of regional impact, vested rights, platting, subdivision control and eminent domain. He represents clients before state, regional and local governmental agencies, as well as trial and appellate courts.

Grandoff has served as vice-chairman of the Land Use Section of the American Bar Association, vice chairman of the Land Use Section of the Hillsborough County Bar Association, chairman of the Tampa Bay Area Research and Development Authority and vice president of Quality Growers, a citrus growers’ cooperative. He is also a member of NAIOP, REIC and ULI.

In service to the community, Grandoff is an active member of the Jesuit High School Foundation, the governing board of Mental Health Care Inc., and the University of Tampa Board of Fellows. John enjoys Florida history, hunting, fishing, gardening and other outdoor activities with his wife and two sons.

Other TPA commissioners are as follows:  Stephen Swindal, chairman; Carl Lindell, vice chairman; Patrick Allman, secretary/treasurer; Larry Shipp, commissioner; Tampa Mayor Bob Buckhorn; and Sandy Murman, Hillsborough County commissioner.

About the Port of Tampa

The Port of Tampa is the largest economic engine in west central Florida, supporting nearly 80,000 jobs and generating almost $15 billion in annual economic impact.  The port handles a wide array of bulk, break bulk, containers and roll-on/roll-off cargoes, and is a major cruise homeport and shipbuilding and repair center.  For more information, visit

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Jun 17, 2021

Cainiao Network Launches Customer-Centric Logistics

3 min
Cainiao will focus on the customer experience in Singapore and Malaysia during its Tmall 618 Mid-Year Shopping Festival

As the logistics division of the Alibaba Group, Cainiao Smart Logistics Network has decided to provide its Southeast Asian customers with unsurpassed service during its annual shopping festival. Based on customer feedback surveys, the company will expand its real-time customer service support and speed up delivery times. ‘By expanding and deepening our services, we aim to provide a stronger logistics infrastructure that can bolster the booming eCommerce sector, support merchants’ expansion into new markets and diversify retail options for consumers’, said Chris Fan, Head of Cross-Border, Singapore, Cainiao Network.


Who Is Cainiao? 

According to TIME Magazine, Cainiao ‘is far from a typical logistics firm’. The company controls an open platform that allows it to collaborate with 3,000 logistics partners and 3 million couriers. This means that merchants can choose the least expensive and most efficient shipping options, based on Cainiao’s real-time logistics analytics. The company’s goal is to ship packages anywhere in the world in under 72 hours—and for less than US$3.00. 


For countless small business owners around the world, from coffee-growers to textile-weavers, this could change everything. Usually, it costs about US$100 to ship a DHL envelope from Shanghai to London in five days. Cainiao aims to change that. Said its CEO Wan Lin: ‘The biggest barrier to globalisation is logistics’. 


What’s Part of the Upgrade? 

Throughout the Tmall festival, Cainiao’s logistics upgrade will be divided into four critical segments: 


  • Real-time customer service support. Cainiao has launched a direct WhatsApp channel for customers to receive logistics updates and ask questions. 
  • Expansion of air freight parcel size and weight limits. Packages can now be up to 30 kilograms or 1-metre x 1.6 meters to help ship large items such as furniture. 
  • Daily air and sea freight connections. Shipping frequency will almost double to seven times weekly to maintain resilience and efficiency. 
  • Compensation for lost or damaged packages. Customers will be reimbursed up to RMB 2,000 (US$311). 


Where is the Company Headed? 

From June 1st to June 20th, the finale of Tmall, Cainiao will ensure that its customers feel confident in the company’s ability to deliver their packages. Despite global shipping delays due to COVID, the show will go on. Said Fan: ‘This series of customer-centric logistics upgrades reaffirms our goal of pursuing value-added services to enhance customers’ shopping experience while mitigating challenges posed by external factors’. 


Furthermore, Cainiao has recently expanded its Southeast Asian operations, achieving revenue growth of 68% year-over-year. In Malaysia, the logistics operation has partnered with BEST Inc. and Yunda; in Singapore, the company has partnered with Roadbull, Park & Parcel, and the Singapore Post. And if its recent measures help retain and grow its customer base, the company will be well-poised to lead the industry in resilient and customer-centric global logistics. ‘COVID-19 made everyone realise how important the logistics infrastructure backbone is’, said Wan. ‘And it gave us a peek at what Cainiao should look like in three years’. 



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