May 17, 2020

FedEx: 6 tips on shipping fashion items internationally

Fashion supply chain
4 min
By David L. Cunningham Jr, Chief Operating Officer at FedEx Express
By David L. Cunningham Jr, Chief Operating Officer at FedEx ExpressFashion is a global business, and the world is a burgeoning marketplace. The US$1.5 t...

By David L. Cunningham Jr, Chief Operating Officer at FedEx Express


Fashion is a global business, and the world is a burgeoning marketplace. The US$1.5 trillion fashion trade is on a double-digital growth trajectory driven by developing economies, and big retailers are not the only beneficiaries. Start-ups and smaller entrepreneurs are finding fresh growth potential cross-border in the form of new customers, or unique finishes and componentry for garments. However, whether it’s sourcing, manufacturing or selling fashion items internationally, getting smart on customs can make or break a budding empire.

Shoe entrepreneur, Christy Ng, cites “fresh design, distinct artisanship and competitive pricing” as motivations for sourcing shoe charms, fabrics and raw materials outside her home of Malaysia for her eponymous brand. For Juan David Martinez, proprietor of Industrias Suárez, a Colombian cycling wear manufacturer, the quality and pricing of overseas sourced zips, dyes, adhesives and reflective tapes are integral to their cost model and product integrity.

However, understanding customs rules before you take the leap into global sourcing, is a must, as Ng and Martinez will attest. Customs rules are fluid and differ markedly from country to country. Long hold-ups and penalties can ensue if rules are not followed. Ng has experienced the pitfalls first hand, where complex or changing customs rules have resulted in “unprecedented financial losses with garments left on the docks for weeks at a time.”

If you’re a fashion entrepreneur ready to take the next step of either sourcing or selling items internationally, here are some tips on navigating customs to get you started.


1.Check textile quotas and licensing requirements.

The textile industry has long been the subject of global trade negotiations. In the 1960s there was a complex global quota system, which has since been abolished. However some countries still maintain select quotas], such as Costa Rica, which controls trade in certain wool fabrics. Markets such as Mexico require textile or material importers to hold a license or visa.

2.Review banned or restricted substances lists.

Many textiles and materials used by the fashion industry contain plastics or chemicals, which are subject to ban or restrictions, such as textiles containing formaldehyde in Europe. Obtain a list of banned substances from local authorities, and check with vendors that textiles and materials pass the test before purchasing.

3.Be sure valuations are accurate and goods are clearly labelled in detail.

When importing or exporting goods, make sure to provide an accurate valuation to calculate duties along with a detailed description of the contents of a shipment – for example rather than ‘bolt of silk’, the description should read ‘bolt of blue silk with embroidered detail’.  These details will help customs officials to calculate the duties and taxes to be paid on shipments.

4.Check the authenticity of goods and report any counterfeit products.

It is estimated the sale of counterfeit goods makes up 10 percent of fashion trade with belts, handbags and shoes the most popular items. We’re not just talking heavily branded bags and clothing - today’s counterfeit goods can be much harder to detect. You may inadvertently find yourself sourcing (or being subject to) ‘knock-off’ merchandise to complete a seasonal line-up.

5.Be clear on conventions and local rules prohibiting or restricting certain animal products.

The Convention on International Trade in Endangered Species (CITES) is an international governmental agreement prohibiting the trade of wild animals. In addition to this, many countries have supplemental laws that govern trade of animal products, which differ between markets. For example, it is illegal to import dog or domestic cat hair to Europe however it is permissible in some parts of Asia.

6.Secure necessary certification where required.

In some instances additional certification to import goods will be required.

Sourcing or selling goods internationally can seem complex however there are a range of organizations that can assist, from government agencies to transportation partners. Open to Export, sponsored by UK Trade & Investment, is an excellent resource to get started on building your fashion brand internationally. Once you’re on your way, talk to your transportation provider to find out how tools such as FedEx Global Trade Manager can help estimate duties and taxes, manage documentation and gain up-to-date insights into local market conditions. 

Share article

Jun 17, 2021

Cainiao Network Launches Customer-Centric Logistics

3 min
Cainiao will focus on the customer experience in Singapore and Malaysia during its Tmall 618 Mid-Year Shopping Festival

As the logistics division of the Alibaba Group, Cainiao Smart Logistics Network has decided to provide its Southeast Asian customers with unsurpassed service during its annual shopping festival. Based on customer feedback surveys, the company will expand its real-time customer service support and speed up delivery times. ‘By expanding and deepening our services, we aim to provide a stronger logistics infrastructure that can bolster the booming eCommerce sector, support merchants’ expansion into new markets and diversify retail options for consumers’, said Chris Fan, Head of Cross-Border, Singapore, Cainiao Network.


Who Is Cainiao? 

According to TIME Magazine, Cainiao ‘is far from a typical logistics firm’. The company controls an open platform that allows it to collaborate with 3,000 logistics partners and 3 million couriers. This means that merchants can choose the least expensive and most efficient shipping options, based on Cainiao’s real-time logistics analytics. The company’s goal is to ship packages anywhere in the world in under 72 hours—and for less than US$3.00. 


For countless small business owners around the world, from coffee-growers to textile-weavers, this could change everything. Usually, it costs about US$100 to ship a DHL envelope from Shanghai to London in five days. Cainiao aims to change that. Said its CEO Wan Lin: ‘The biggest barrier to globalisation is logistics’. 


What’s Part of the Upgrade? 

Throughout the Tmall festival, Cainiao’s logistics upgrade will be divided into four critical segments: 


  • Real-time customer service support. Cainiao has launched a direct WhatsApp channel for customers to receive logistics updates and ask questions. 
  • Expansion of air freight parcel size and weight limits. Packages can now be up to 30 kilograms or 1-metre x 1.6 meters to help ship large items such as furniture. 
  • Daily air and sea freight connections. Shipping frequency will almost double to seven times weekly to maintain resilience and efficiency. 
  • Compensation for lost or damaged packages. Customers will be reimbursed up to RMB 2,000 (US$311). 


Where is the Company Headed? 

From June 1st to June 20th, the finale of Tmall, Cainiao will ensure that its customers feel confident in the company’s ability to deliver their packages. Despite global shipping delays due to COVID, the show will go on. Said Fan: ‘This series of customer-centric logistics upgrades reaffirms our goal of pursuing value-added services to enhance customers’ shopping experience while mitigating challenges posed by external factors’. 


Furthermore, Cainiao has recently expanded its Southeast Asian operations, achieving revenue growth of 68% year-over-year. In Malaysia, the logistics operation has partnered with BEST Inc. and Yunda; in Singapore, the company has partnered with Roadbull, Park & Parcel, and the Singapore Post. And if its recent measures help retain and grow its customer base, the company will be well-poised to lead the industry in resilient and customer-centric global logistics. ‘COVID-19 made everyone realise how important the logistics infrastructure backbone is’, said Wan. ‘And it gave us a peek at what Cainiao should look like in three years’. 



Share article