How to Build a Resilient Aftermarket Service Business
With data and insights from 500 service and supply chain leaders across Europe and the United States, this eBook explores:
The current landscape and wider macro factors facing service organisations
Challenges with different processes in the service lifecycle
Future proofing and wider opportunities for service organisations
Benefits to addressing those challenges
You’re not alone if the current landscape complicates your service organisation. The supply chain leaders we surveyed report several macroeconomic factors affecting their organisation’s ability to operate successfully.
See how the current state affects other challenges service businesses face, including shifting customer expectations, technician and engineer enablement, knowledge base management and easy, secure access to up-to-date information, parts pricing and spare parts optimisation.
Download this research report today.