GEP: Transforming Estee Lauder Procurement Operations

Strategic partnerships are key to unlocking operational excellence. The collaboration between GEP and Estee Lauder, exemplifies how innovative procurement solutions can drive transformation.

When Estee Lauder sought a procurement partner in 2019, it was looking for more than just transactional support. Mukund Acharya, Vice President of Consulting at GEP, recalls that the company was searching for a partner capable of providing sophisticated business analytics and expertise. 

"They found that their team members were focused more on transactional than on tactical work and they wanted us to focus on that while they could have their team members focus on strategic aspects," Mukund explains.

The timing was particularly challenging, with the partnership launching in late 2020 amid the COVID-19 pandemic. The initial collaboration was entirely virtual, with team members spread across the United States and Costa Rica, unable to meet in person for almost 18 months.

To read the full Estee Lauder report, click HERE.