Youfoodz Australia implements Oracle NetSuite to increase visibility and control over supply chain

By Dale Benton
One of Australia’s fastest growing food delivery service companies has implemented key cloud technology to revolutionise its delivery service visibili...

One of Australia’s fastest growing food delivery service companies has implemented key cloud technology to revolutionise its delivery service visibility and gain greater control over its supply chain and financial processes.

Youfoodz, the Australian food delivery service dedicated to providing fresh, healthy meals to customers and more than 3,000 stockists across the country, has implemented Oracle NetSuite to “increase visibility and control across every part of its growing business by taking advantage of a unified and flexible platform to optimise supply chain and financial processes.”

"At our core, we're a just-in-time manufacturer. We source some of Australia's best produce and turn it into chef-made, convenient meals that keep their freshness despite being premade," said Myles Lawlor, CTO, Youfoodz. "To ensure we could deliver a meal anywhere in Australia, we needed to integrate every part of our business to meet rapidly growing demand without sacrificing our commitment to high quality standards and customer satisfaction. Working with NetSuite and SDN partner, DSI, allowed us to progressively transform our supply chain, with all its complexities, into a far more transparent and accurate entity within an extremely tight timeframe. This has allowed us to deliver cumulative improvements to our operation at literally every level."

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The company has utilised NetSuite in order to replace its existing portfolio of three separate finance systems, which the business itself described as “countless” spreadsheets. Access tables and scripts with an integrated business platform.

With NetSuite, Youfoodz has access to a complete and real-time view into its business and its customer engagement and also utilised the SuiteSuccess unified and pre-configured industry cloud solution in order to successfully and seamlessly implement NetSuite.

"Food delivery is a complex and increasingly competitive industry with hundreds of thousands of Australians now enjoying home delivered meals," said David De Laine, GM, ANZ, Oracle NetSuite. "By combining high-quality, healthy products with exceptional customer service and the convenience of e-commerce, Youfoodz has grown rapidly and has twice been voted Australia's best food delivery service. As it continues to expand, NetSuite will provide the Youfoodz team with the visibility and control needed to continue to deliver the best possible service to customers."



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