Kroger selects Cincinnati for its first automated customer fulfilment centre
American grocery juggernaut Kroger has selected its hometown of Cincinnati for its first automated customer fulfilment centre (CFC), powered by British ecommerce firm Ocado’s advanced tech capabilities
Announced in a 19 November press release, Kroger’s first automated CFC, or “shed”, will be a high-tech automated facility augmented with digital and robotic technologies to facilitate seamless operations.
“We are incredibly excited to partner with Ocado to transform the industry and deliver on our Restock Kroger vision to serve America through food inspiration and uplift,” said Rodney McMullen, Chairman and CEO of Kroger, in the company’s press release.
“This Kroger shed, powered by Ocado, will accelerate our ability to provide customers with anything, anytime and anywhere.”
The facility will be based north of Cincinnati in the Monroe suburb, with the model set for replication in 20 other locations across the US as Kroger launches the digital transformation initiative nationwide.
In its statement, Kroger said it will be investing US$55mn in the flagship facility and expects it to create 410 jobs.
"Ocado is a UK-based company with global ties and advanced digital and robotic capabilities. Working together, we will develop the strongest possible supply network to support a seamless customer experience that can serve every person in America," said Alex Tosolini, SVP of New Business Development at Kroger.
"It's all about building a seamless supply chain to provide our customers with an amazing shopping experience."
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Ocado and Kroger entered an alliance together earlier this year, solidifying the partnership in October with a master services agreement, in order for Kroger to leverage Ocado’s significant technological capabilities across its digital transformation endeavours.
Luke Jensen, CEO of Ocado Solutions, added:
“We are delighted to be supporting Kroger in its efforts to transform the service and value it brings to U.S. customers."
"Today's announcement of the first CFC is an important first step to making that happen. It's all the more exciting that this CFC will serve Kroger's hometown of Cincinnati."
New speakers announced for Procurement & Supply Chain Live
Two leading executives in supply chain transformation have been confirmed for this year's Procurement & Supply Chain Live event.
Procurement & Supply Chain Live is the perfect opportunity to hear from prominent executives at the world’s leading procurement and supply chain businesses. The event will be streamed live from Tobacco Dock, London via the leading networking platform Brella.
The three-day show, running 28-30 September 2021, is an essential deep dive into the industry, with influential speakers sharing insights and strategies from their organisations, group roundtable discussions, and fireside chats.
We take a look at the latest additions to the already amazing lineup of speakers announced so far, and what they will bring to the flagship event.
VP Global Supply Chain at Macmillan Education Ltd
Shaun Plunkett has over 30 years of supply chain leadership experience in FMCG, entertainment and media sectors, supporting multi-billion euro businesses including Universal Music, EMI, Sony Music, Harper Collins and Associated British Foods. He has a track record of successfully delivering transformational change coupled with award winning operating models and developing and coaching global teams. Plunkett says that challenging the status quo is at the heart of what drives him on a daily basis - and encouraging others to continuously push the boundaries.
Read more about Plunkett’s involvement in Macmillan Education’s supply chain transformation HERE
Digital Transformation Lead, Oracle UK and Board Member, CILT at Macmillan Education Ltd
Vikram Singla is digital transformation director at Oracle, UK. He helps supply chain and finance business leaders leverage technology to deliver meaningful business outcomes for their organisations. He also serves on the board if CILT (Chartered Institute of Logistics and Transport) – UK and is an Honorary Visiting Fellow at Anglian Ruskin University. Singla has more than 25 years’ experience in the technology sector, and in global supply chain transformation, including deploying business transformation programmes for Fortune 500 firms. In his spare time, Singla is a passionate brand ambassador for Cancer Research.
Plunkett and Singla join a growing line-up of speakers, including: Sheri R. Hinish, IBM; Robert Copeland, G4S; Daniel Weise, BCG; Mark Bromley, Mastercard; David Loseby, Rolls Royce; and Ninian Wilson, Vodafone Procurement Company.