Coupa: Overcoming Supply Chain Disruption Using AI

Coupa is Continuing to Drive Innovation Using AI. Picture: Coupa
Coupa's AI-driven innovations are set to enable resilient and profitable supply chains by modelling and simulating multi-tier supply chain risk

Coupa, a trusted leader in business spend management, is laser-focused on helping organisations around the world to take control of their supply chains. 

With its total spend management platform, Coupa helps businesses optimise supply chains, prepare for and manage disruptions, and safeguard top-line revenue.

Its latest, AI-driven innovations are set to enable resilient and profitable supply chains by modelling and simulating multi-tier supply chain risk.

Reducing the strain on global supply chains

Forming part of its wider Supply Chain Collaboration solution, Coupa's Forecast Collaboration tool helps businesses reduce inventory costs by improving forecast accuracy.

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In turn, this improves customer service due to by reducing shortages and capitalising on upside demand opportunities by connecting supply chain planners and suppliers. 

“Global supply chain stressors continue to erode business margins,” comments Fang Chang, Chief Product Officer at Coupa. “Supply chain leaders are challenged to navigate today’s economic turbulence and environmental pressures with confidence and resilience.

"Coupa’s latest AI-driven supply chain innovations unify teams to better plan, quickly pivot and respond to market changes while unlocking growth, efficiency and sustainability opportunities.”

Coupa is also adding new solutions to help businesses align strategic business objectives, such as expanding product portfolios and increasing production, with tactical and operational planning activities to drive increased margins and revenue.

Coupa's latest AI solutions

Coupa recently announced Navi, an AI agent which provides real-time support and guidance. 

These latest capabilities fall under the umbrella of Coupa Supply Chain Solutions, powered by LLamasoft:

  • Supply chain visualisations: Enable in-depth analysis of key metrics by allowing users to create self-service dashboards and reports with easy-to-use point-and-click workflows, all within the platform.
  • Enhanced modelling capabilities: Build digital twin models of the supply chain using a no-code, drag-and-drop interaction. Supply chain teams can easily identify and mitigate total network revenue at risk with new automated prescriptions and data flows.
  • Bring Your Own Algorithm (BYOA): Helps data science experts build more impactful AI models. It leverages Coupa’s powerful data modelling, analytics and workflow capabilities to improve supply chain planning quality. This improves performance metrics, such as service levels, working capital and return on assets.
Dean Bain, General Manager of Coupa Supply Chain

“It’s inspiring to see what our supply chain customers have been achieving with the Coupa platform, from improving capital efficiency to drastic reductions in carbon emissions,” adds Dean Bain, General Manager of Coupa Supply Chain.

“Coupa’s roadmap is full of new AI-driven digital planning and orchestration innovations to equip supply chain teams with the visibility and control to fulfil their full potential.”


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