May 17, 2020

Top 10 tips to become a procurement master

Top 10
Procurement
Accenture
Supply Chain
Matt High
5 min
October's issue of Supply Chain Digital is now live
Forget about the processes. It’s not necessarily the first strategy you’d consider when looking to significantly improve your procurement strategy...

Forget about the processes. It’s not necessarily the first strategy you’d consider when looking to significantly improve your procurement strategy. And yet, according to a recent report from global management consultancy, Accenture that’s exactly what you should be doing…

Accenture has taken an in-depth look at so-called ‘procurement masters’, the top 10% of procurement organisations in terms of their performance and identified just what it is they’re doing that you might not be. According to Accenture, procurement masters deliver a 15:1 ROI across their organisations, while more than 63% of them have better capital efficiency than their peers. Here’s 10 key strategies that can make you a master too.

10. Take ownership

Today’s business leaders expect CPOs to be accountable and to accept ownership of budgets. According to Accenture, procurement masters should be as accountable as budget holders. In practice that means making sure that all your strategic procurement principles are adhered to, as well as doing things like placing experts that can deliver on those principles throughout the company and understanding exactly what’s driving demand.  

9. Get granular with your cost structures

Procurement masters are, says Accenture, ‘rebasing’ their business cost structure through the use of both innovative technology and immersing themselves in the granular – analysing and understanding the finer details to ensure visibility of the complete picture. Doing so will enable you to develop and implement forward-looking targets and KPIs of exactly what your costs ‘should be’. Do this by using innovative digital technologies to enable improved, data-driven decision-making that can create radically different cost bases.

8. Focus on the bigger picture

According to Accenture, procurement masters work with budget holders to drive towards global outcomes for the company, rather than merely focusing on their own work. They are, for example, increasingly a key part of functions such as product design. “A dedicated new product design sourcing function – a unified effort with product engineering and sales – can protect new future revenue, reduce engineering time by 20% and increase new business win rates by 10%,” Accenture states.

7. Understand how procurement impacts success

What are your suppliers charging at this very moment? What’s the level of draw-down against the contracts, and the cost base of the business? You should be able to answer these questions at any moment to not only show that you can articulate the P&L impacts on the company as a whole, but that you understand the direct impact of your procurement team on the day-to-day business. There’s a benefit to drilling down on this strategy, too. Accenture notes that procurement masters are as much as 53% more likely enter the c-suite if they have a handle on these wider projections and their implications. Achieve that and you’ll be granted more control on overall buying behaviours.

6. Forget the DIY

Let’s get this out of the way now: you CAN’T do it all yourself. In fact, trying to do so can be detrimental to both your role and the business. Instead, outsource in order to clear non-strategic, more traditional work off your desk and free your time to dedicate yourself to high-value, strategic decisions. Accenture found that by simply getting rid of jobs like invoicing, catalogue management task and spend analytics, procurement masters saved as much as 40% capacity for their procurement team, in turn bringing efficiencies and growth.

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5. Develop a digital vision

Understanding and leveraging the capabilities of advanced digital technologies is, according to Accenture, a fundamental aspect of procurement success. Consider converting core procurement tasks to As-A-Service models or digital technologies – telematics, for example, can manage things like mileage reimbursement, thus enabling enhanced, data-driven decision making. Simply put, correctly harnessing digital tech can transform the way in which procurement organisations operate by working at lower costs and driving considerable strategic value.

4. Robots are your friends

Forget your doomsday scenarios of robots taking over the world – they’re way off. If you want to take procurement to the next level it’s essential to start leveraging the power of robotic process automation (RPA) sooner rather than later. RPA reduces transactional operations duties and significantly boosts your ROI. Accenture gives the example of a leading global energy company that saved $2.5mn annually by automating over 100 procurement, finance and accounting tasks. Not only that, the business saw a 67% in manual average handling time too.

3. Understand ecosystem management

To be a successful CPO you need to build a strong procurement ecosystem that serves each party involved – both third party suppliers in the case of the outsourcing that we previously mentioned, as well as in-house teams. Any skills, assets or technologies that aren’t directly available in the business must be worked, by you, into a dynamic and active ecosystem of partners that gives a competitive advantage.

2. Benchmark, Benchmark, Benchmark

The procurement bar rises continuously. If you don’t want to be left behind it’s important to focus on the strategies already mentioned, but it’s equally important to understand where and how you need to compete in the market in order to safeguard your business. Carry out ongoing benchmarking to understand where you rank on the ‘scale of fit’ and to maximise the potential of your procurement team.

1. Alter the procurement DNA

According to Accenture, achieving true procurement mastery requires fundamentally changing your procurement activity and marrying that procurement to the company’s growth goals. This requires a new breed of CPO, one who is capable of using analytical, financial and strategical skills and developing a digital outlook. Understand that digital procurement is the future, and make procurement the heart of you do, to become a procurement master.

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Jul 31, 2021

RAIN RFID, IoT and AI are key to a proactive supply chain

Supplychain
Technology
RFID
IoT
Jill West, Vice President Stra...
4 min
RAIN RFID, IoT and AI are key to shifting supply chain’s technology adoption from reactive to proactive in the post-pandemic era

Across supply chains around the world, we have seen leading companies rely heavily on technologies like AI and IoT during the pandemic. These digital solutions have enabled businesses to accurately capture and ultimately use their own first-party data to drive efficiencies and protect increasingly fragile bottom lines.

However, what is less commonly known is the increasing role of RAIN RFID technology in supporting IoT solutions. By using RAIN RFID to capture item data and then feed that data into AI systems, businesses can identify inefficiencies within the supply chain and make informed decisions.

What is RAIN RFID?

In short, RAIN RFID is a powerful IoT technology that enables itemised data collection. By applying small, battery-free tags to items, organisations can identify, locate, and authenticate each of those items, scanning up to thousands of items simultaneously with a variety of devices, including hand-held, fixed and wearable readers.

RAIN RFID solutions dramatically improve the operational capabilities of an organisation by ensuring they have exactly the right items, in the right quantities, at the right locations, at the right time. During the pandemic, RAIN RFID solutions have been key to limiting disruptions in retail and manufacturing supply chains, most notably by increasing inventory and asset visibility and improving the management and flow of goods. 

Three ways RAIN RFID helps solve supply chain concerns

RAIN RFID is used to streamline processes, maintain real-time inventory, increase productivity, and help manage labour shortages. We see three key ways RAIN RFID helps solve supply chain concerns:

  1. Automate shipment verification: Today, significant labour is required for multiple, manual barcode scans during the shipment process. RAIN RFID tags can be read automatically without a direct line of sight, erasing the need for workers to pause, locate a barcode, and scan it. By using RAIN RFID, supply chain leaders can automate their shipment verification process and improve warehouse efficiencies by up to 25%.
  2. Deliver real-time visibility: Retail Systems Research says that 76% of supply chain survey respondents reported that real-time inventory visibility was their leading focus for improving performance. When supply chain managers lack information about the status of assets and shipments moving into and out of warehouses, confidence and productivity suffer. By using RAIN RFID, supply chain leaders gain real-time visibility into an item’s identity, usage, and location. With this information, they can quickly find inventory and assets, and reduce the cost of asset investments. 
  3. Improve order accuracy: Today, companies rely on redundant manual checks to verify that the right cartons are loaded onto the correct pallets. By using RAIN RFID, supply chain leaders can automate pallet build verification to streamline the process and increase order accuracy. In fact, a recent study by Auburn University found that RAIN RFID can help an organisation achieve up to 100% order accuracy, eliminating claims costs and unhappy customers.  

RAIN RFID can increase value of AI-powered analytics

In today’s AI-driven, rapid decision-making business environment, RAIN RFID is uniquely capable of making systems more effective. This is because it provides item identifiers for tracking and locating billions of items, from clothing to food, pharmaceuticals, tools, packages, pallets, and more.

It also works without line-of-sight, providing visibility into places and processes not previously available. The data provided by a RAIN RFID system can give AI-powered solutions the ability to see individual items throughout the supply chain, understand how the entire supply chain is functioning and identify which areas can be improved. 

As companies accelerate digital transformation, we expect to see a rise in interconnected data as investments into new technologies and IoT surge. But as the volume of real-time and accurate data about the movement of goods rises, so too do the demands on operations teams to make sound business decisions quickly and with confidence, often using AI-powered systems that thrive on improved data to make better decisions. 

As an example, over the past several years, Delta Airlines transformed its customer experience by investing in technology including real-time RAIN RFID bag tracking and automatic check-in via the Fly Delta mobile app. Delta is now leveraging this set of investments in their implementation of an AI-driven platform that analyses millions of operational data points, from luggage movement to aircraft positions to flight crew restrictions to airport conditions. This system simulates operating challenges and creates hypothetical scenarios that help Delta’s professionals make critical operational decisions that improve the overall customer experience.  

Looking forward

The need to drive digital transformation rapidly during the pandemic has made supply chain and logistics professionals increasingly tech savvy. As we prepare for a post-pandemic era, companies’ increased know-how and awareness of solutions like RAIN RFID, IoT and AI will play a key role in evolving the industry’s approach to solving supply chain issues from reactive to proactive, setting them up for future success.

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