May 17, 2020

Robots in Disguise

Supply Chain Digital
Warehouse Management Systems
Freddie Pierce
4 min
Rise of the warehousing machines
Failure can sometimes be a prelude to future success. Thats really the Kiva Systems story in a nutshell. Kiva founder and current CEO Mick Mountz worke...

Failure can sometimes be a prelude to future success. That’s really the Kiva Systems story in a nutshell.

Kiva founder and current CEO Mick Mountz worked in a mid-level management position at Webvan, which had the unfortunate honor of being named CNET’s largest dot-come flop ever, with hundreds of millions of capital expenditure going to waste.

Mountz took the failures of Webvan as a learning opportunity, however, dwelling on the failures of the past to bring about a future success, which came to fruition in 2003 when Kiva Systems launched.

“After the Webvan experiment ended, Mick thought about new ways to pick and pack, and his big idea was to call out everything he needed and have it come to him,” Kiva Systems Marketing Director Peter Blair explained.



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“That led to mobile robot technology, and Kiva Systems, and our robotic and laser warehouse technology has made the entire process efficient and cost effective.”

Kiva currently makes two models of warehouse picking and transporting robot, the DU1000 and the DU 3000. Conveniently, the numbers refer to the weight limit for each type of bot.

While the idea of lasers and robotic warehouse seem overbearingly complicated, the installation of a Kiva System into a warehouse management system is surprisingly painless, according to Blair.

“All you really need is some open floor space, networking capabilities and electricity,” he said. “Once you clear the floor space, we sticker the floor with 2D barcode navigation stickers. All that’s left after that is a wireless network infrastructure, and a software system that runs on a server.”

The technology behind the robots, while complex, is designed to be user-friendly. The relationship between warehouse managers and robots is almost like that of a parent and a son or daughter that’s moved out of the house: you still have to manage the relationship, but almost all of the day-to-day processes have been removed from the equation.

“The software is monitoring all of the functions of the robots, so management is kept at a minimum. The robots actually decide when to go and charge themselves,” Blair says.

While the convenience of the robots and charging stations is one of the first things that often meets the eye of warehouse managers looking to make a switch to Kiva, an important component of the entire process is the shelving units.

Kiva Warehouse systems generally have hundreds (and sometimes even thousands) of shelves which the robots pick product directly from. The shelves are able to act as inventory storage mechanisms for some warehouse designs, further streamlining the warehouse process.

“Our customers have different philosophies on what they want to keep in their Kiva setup,” Blair explained. “Some want to keep everything they have in inventory on the shelves, so they’ve created a more mobile-shelf heavy design. Others look at it more like a traditional pick-zone, and only keep a five day supply of items in Kiva, with everything else in overstock.

“The scale of a system is really based around the scale of the picking, packing and shipping operations. We work with the customers to scope a system based on their actual operation.”

That flexible design has been one of the key drivers behind Kiva’s growth in the warehousing industry. The company has grown coast-to-coast with the United States, working with companies with immense logistics operations like Toys R Us and Crate and Barrel.

Currently, Kiva is working on expanding its global presence, and has several exciting prospects on the horizon. In the UK, the company has a warehouse operation that recently went live for The Gap, while Kiva is growing its European operations further in the Netherlands, where Timberland and Boston Scientific sites are coming online.

“For us, a big push is for 2012 is to really open up the European market,” Blair says.

With some of the most exciting technology in the warehousing industry, growth throughout Europe and the world seems inevitable for Kiva Systems.


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Jun 9, 2021

Biden establishes Supply Chain Disruptions Task Force

3 min
US government lays out plans for supply chain transformation following results of the supply chain review ordered by President Biden in February

The US government is to establish a new body with the express purpose of addressing imbalances and other supply chain concerns highlighted in a review of the sector, ordered by President Joe Biden shortly after his inauguration. 

The Supply Chain Disruptions Task Force will “focus on areas where a mismatch between supply and demand has been evident,” the White House said. The division will be headed up by the Secretaries of Commerce, Transportation, and Agriculture, and will focus on housing construction, transportation, agriculture and food, and semiconductors - a drastic shortage of which has hit some of the US economy’s biggest industries in consumer technology and vehicle manufacturing. 

“The Task Force will bring the full capacity of the federal government to address near-term supply/demand mismatches. It will convene stakeholders to diagnose problems and surface solutions - large and small, public or private - that could help alleviate bottlenecks and supply constraints,” the White House said. 

In late February, President Biden ordered a 100 day review of the supply chain across the key areas of medicine, raw materials and agriculture, the findings of which were released this week. While the COVID-19 health crisis had a deleterious effect on the nation’s supply chain, the published assessment of findings says the root cause runs much deeper. The review concludes that “decades of underinvestment”, alongside public policy choices that favour quarterly results and short-term solutions, have left the system “fragile”. 

In response, the administration aims to address four key issues head on, strengthening its position in health and medicine, sustainable and alternative energy, critical mineral mining and processing, and computer chips. 

Support domestic production of critical medicines


  • A syndicate of public and private entities will jointly work towards manufacturing and onshoring of essential medical suppliers, beginning with a list of 50-100 “critical drugs” defined by the Food and Drug Administration. 
  • The consortium will be led by the Department of Health and Human Services, which will commit an initial $60m towards the development of a “novel platform technologies to increase domestic manufacturing capacity for API”. 
  • The aim is to increase domestic production and reduce the reliance upon global supply chains, particularly with regards to medications in short supply.

Secure an end-to-end domestic supply chain for advanced batteries


  • The Department of Energy will publish a ‘National Blueprint for Lithium Batteries’, beginning a 10 year plan to "develop a domestic lithium battery supply chain that combats the climate crisis by creating good-paying clean energy jobs across America”. 
  • The effort will leverage billions in funding “to finance key strategic areas of development and fill deficits in the domestic supply chain capacity”. 

Invest in sustainable domestic and international production and processing of critical minerals


  • An interdepartmental group will be established by the Department of Interior to identify sites where critical minerals can be produced and processed within US borders. It will collaborate with businesses, states, tribal nations and stockholders to “expand sustainable, responsible critical minerals production and processing in the United States”. 
  • The group will also identify where regulations may need to be updated to ensure new mining and processing “meets strong standards”.

Partner with industry, allies, and partners to address semiconductor shortages


  • The Department of Commerce will increase its partnership with industry to support further investment in R&D and production of semiconductor chips. The White House says its aim will be to “facilitate information flow between semiconductor producers and suppliers and end-users”, improving transparency and data sharing. 
  • Enhanced relationships with foreign allies, including Japan and South Korea will also be strengthened with the express proposed of increasing chip output, promoting further investment in the sector and “to promote fair semiconductor chip allocations”. 

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