UPS to launch 7-day extended hours pickup and delivery service in line with FedEx
The multi-billion-dollar package delivery company, UPS, has announced the launch of its second quarter earnings report, their “innovative new products and services to help customers grow and succeed,” according to Supply Chain Dive.
The announcement has been made in order to match up with FedEx’s recent new services that include a seven-day service that was confirmed in May, extended hours that were launched back in December 2018 and its increased partnerships to achieve a total of 62,000 access points nationally.
.For towns and cities within the US who have next day ground deliveries, customers now have access to extended hours to pick-up their items.
Starting in January 2020, UPS is set to offer customers pick-up and delivery services seven days a week. The firm is set to “leverage the combination of the UPS Network, UPS Access Point locations and SurePost in collaboration with the United States Postal Service to efficiently provide these exciting new capabilities,” said UPS Chief Marketing Officer, Kevin Warren.
Through its partnership with new retailers, UPS has increased its access point location by 12,000 in the US and 40,000 globally to support e-commerce delivery and returns.
When asked for comment to in regards to the new services, CEO, David Abney, said that the announcements should be seen “not as individual projects” but “a holistic approach to enable small and medium-sized customers to swing above their weight.”
5 minutes with: Ivalua’s Sundar Kamak
Who are you?
My name is Sundar Kamak, I’m Head of Manufacturing Solutions at Ivalua. I’ve been with the company for around two years now, and I’m responsible for our industry solutions and our pre-sales team. Before joining Ivalua I spent almost 20 years in the source-to-pay procurement space, working for a number of providers. But I got my career started in manufacturing and supply chain, specifically in automotive and aerospace.
And what is currently taking up the majority of your professional time?
The last year I've been focused in helping organisations put together a digital transformation strategy, especially manufacturing companies, so they can continue to address some of the challenges they face due to the COVID pandemic.
The traditional approach of engineers designing their latest product then procurement going off to source no longer works
What are the biggest challenges facing your corner of supply chain?
We have a lot of clients coming from different backgrounds - aerospace, high-tech, automotive - and they’re feeling the pressure and the crunch. There’s a lack of product, lack of material availability, lack of resources, labour shortages. So, I work with the leadership in these organisations, try to understand what problems they're looking to solve and come back with Ivalua solutions that can help them address some of these challenges.
Where do the biggest opportunities lie?
If we look at manufacturing, it all comes back to procurement and supply chain being involved sooner in the process. The traditional approach of engineers designing their latest product then procurement going off to source no longer works. It’s important to treat suppliers like partners, which means you build trust, so they can participate very early on in the product design and product development process. It’s not done consistently in the manufacturing sector, but it will be key.