May 17, 2020

Top 50 Chemical 3PLs Revealed

Chemical 3PLs
ICIS Chemical Business Magazine
Freddie Pierce
2 min
HOYER's 3PL disclosed sales topped the list
Written BY: Kevin Scarpati ICIS Chemical Business magazine revealed today their Top 50 Chemical third-party logistics providers to the chemical sector...

Written BY: Kevin Scarpati

ICIS Chemical Business magazine revealed today their Top 50 Chemical third-party logistics providers to the chemical sector for 2010.

“3PLs can be a critical part of the chemical supply chain, providing services such as warehousing, shipping, freight forwarding and other aspects of logistics management,” Joseph Chang, the Global Editor of ICIS Chemical Business magazine, said.

“As the chemical markets become more global and complex, the role of asset-based and non-asset-based 3PLs will only rise.”

The ICIS Top 50 list includes major companies with offices in North America, Europe, Asia, the Middle East, Latin America and Africa. The ICIS Top 50 Chemical 3PLs listing is available for download here.


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According to the report, HOYER, a 3PL company based out of Hamburg, Germany, topped the list of disclosed sales to the chemical sector, totaling €521 million. Quality Distribution out of Tampa, Fla. made $687 million in sales to the chemical sector according to the list, placing second in disclosed sales.

Bertschi and Katoen Natie, two Western European-based companies, place third and fourth on the list, respectively.

While several of the top companies serve less-developed regions such as Asia and Africa, the only company on the ICIS Top 50 list not headquartered in Europe or North America is APL Logistics. The Singapore-based 3PL company is based in Singapore, and totaled over $50 million in sales to the chemical sector last year.

Will Beacham, the Deputy Editor of ICIS Chemical Business magazine, thinks the chemical sector is going to have to keep finding creative solutions to continue moving forward in today’s business climate.

"The complexity and challenges of global and regional chemical logistics demand innovative solutions,” Beacham said. “Whether you're a buyer or seller of chemicals, it is worth considering whether a 3PL could benefit your business.”

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Jun 21, 2021

Pandora and IBM digitise jewellery supply chain

2 min
Jewellery retailer Pandora teamed with IBM to streamline supply chains as sales of hand-finished jewellery doubled across ecommerce platforms

Pandora has overhauled its global supply chain in partnership with IBM amid an ecommerce sales boom for its hand-finished jewellery. 

The company found international success offering customisable charm bracelets and other personalised jewellery though its chain of bricks and mortar retail destinations. But in 2020, as the COVID-19 outbreak forced physical stores to close, Pandora strengthened its omnichannel operations and doubled online sales. 

A focus on customer experience included deploying IBM’s Sterling Order Management, increasing supply chain resiliency and safeguarding against disruption across the global value chain.

Pandora leverages IBM Sterling Order Management as the backbone it its omnichannel fulfilment, with Salesforce Commerce Cloud powering its ecommerce. Greater automation across its channels has boosted the jeweller’s sustainability credentials, IBM said, streamlining processes for more efficient delivery. It has also given in-store staff and virtual customer service representatives superior end-to-end visibility to better meet consumer needs. 

Jim Cruickshank, VP of Digital Development & Retail Technology, Pandora, said the digital transformation journey has brought “digital and store technology closer together and closer to the customer”, highlighting how important the customer journey remains, even during unprecedented disruption. 

"Our mission is about creating a personal experience and we've instituted massive platform changes with IBM Sterling and Salesforce to enable new digital-first capabilities that are much more individualised, localised and connected across channels and markets,” he added. 


Pandora’s pivot to digital 

The pandemic forced the doors closed at most of Pandora’s 2,700 retail locations. To remain competitive, it pivoted to online retail. Virtual queuing for stores and virtual product trials via augmented reality (AR) technology went someway to emulating the in-store experience and retail theatre that is the brand’s hallmark. Meanwhile digital investments in supply chain efficiency was central to delivering on consumer demand. 

“Consumer behaviour has significantly shifted and will continue to evolve with businesses needing to quickly adapt to new preferences and needs,” said Kareem Yusuf, General Manager, AI Applications and Blockchain, IBM. “To address this shift, leading retailers like Pandora rely on innovation to increase their business agility by enabling and scaling sustainable supply chain operations using AI and cloud.”

Yusuf said Pandora’s success was indicative of how to remain competitive by “finding new ways to create differentiated customer experiences that protect their enterprises from disruptions to help mitigate risk and accelerate growth”. 

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