May 17, 2020

SAP Ariba confirms joint venture with Standard Chartered Bank

SAP Ariba
Standard Chartered Bank
Supply Chain
Digitalisation
Sean Galea-Pace
2 min
SAP Ariba confirms strategic collaboration with Standard Chartered Bank.
The leader in global Spend Management, SAP Ariba, has announced a strategic collaboration with Standard Chartered Bank to digitalise its supply chain...

The leader in global Spend Management, SAP Ariba, has announced a strategic collaboration with Standard Chartered Bank to digitalise its supply chain.

Revealed at the SAP Ariba LIVE event in Singapore earlier this week, the alliance will enable the bank’s financial supply chain solutions to become more accessible to businesses in the Asia Pacific region through the software giant's Ariba Network.

Connecting over 4.2mn companies in 190 countries, the Ariba Network allows buyers to seamlessly manage their payments and supply chain finance needs in alignment with the SAP Ariba digital platform. The partnership of Standard Chartered and SAP Ariba is hoped to improve efficiency, transparency and accuracy for both buyers and suppliers.

SEE ALSO:

“Our goal is to make life easier for our clients and their ecosystems, and as their businesses evolve, so do we,” said Lisa Robins, global head of Transaction Banking at Standard Chartered. “We are delighted to collaborate with SAP Ariba to support our clients throughout their procure-to-pay lifecycles and beyond. As we embrace open banking, we connect communities across our footprint and provide access to integrated solutions that enable our clients to grow their businesses sustainably.”

“Customers expect the procure-to-pay process to be easy, efficient, comprehensive and seamless, and rightly so,” added Sean Thompson, senior vice president, Business Network and Ecosystem, SAP Ariba and SAP Fieldglass. “We are thrilled to welcome Standard Chartered into our ever-expanding ecosystem to deliver financing options that enhance value for our customers, allowing them to complete the procure-to-pay process end-to-end on a single platform.”

Standard Chartered and SAP Ariba are committed to supporting sustainable economic growth and ensuring financing becomes more accessible to companies by connecting business communities and facilitating commerce worldwide. This collaboration signifies both companies ambition to driving change and its drive to implement change in the supply chain space.

Share article

Jun 21, 2021

Pandora and IBM digitise jewellery supply chain

supplychain
IBM
Pandora
omnichannel
2 min
Jewellery retailer Pandora teamed with IBM to streamline supply chains as sales of hand-finished jewellery doubled across ecommerce platforms

Pandora has overhauled its global supply chain in partnership with IBM amid an ecommerce sales boom for its hand-finished jewellery. 

The company found international success offering customisable charm bracelets and other personalised jewellery though its chain of bricks and mortar retail destinations. But in 2020, as the COVID-19 outbreak forced physical stores to close, Pandora strengthened its omnichannel operations and doubled online sales. 

A focus on customer experience included deploying IBM’s Sterling Order Management, increasing supply chain resiliency and safeguarding against disruption across the global value chain.

Pandora leverages IBM Sterling Order Management as the backbone it its omnichannel fulfilment, with Salesforce Commerce Cloud powering its ecommerce. Greater automation across its channels has boosted the jeweller’s sustainability credentials, IBM said, streamlining processes for more efficient delivery. It has also given in-store staff and virtual customer service representatives superior end-to-end visibility to better meet consumer needs. 

Jim Cruickshank, VP of Digital Development & Retail Technology, Pandora, said the digital transformation journey has brought “digital and store technology closer together and closer to the customer”, highlighting how important the customer journey remains, even during unprecedented disruption. 

"Our mission is about creating a personal experience and we've instituted massive platform changes with IBM Sterling and Salesforce to enable new digital-first capabilities that are much more individualised, localised and connected across channels and markets,” he added. 

 

Pandora’s pivot to digital 

The pandemic forced the doors closed at most of Pandora’s 2,700 retail locations. To remain competitive, it pivoted to online retail. Virtual queuing for stores and virtual product trials via augmented reality (AR) technology went someway to emulating the in-store experience and retail theatre that is the brand’s hallmark. Meanwhile digital investments in supply chain efficiency was central to delivering on consumer demand. 

“Consumer behaviour has significantly shifted and will continue to evolve with businesses needing to quickly adapt to new preferences and needs,” said Kareem Yusuf, General Manager, AI Applications and Blockchain, IBM. “To address this shift, leading retailers like Pandora rely on innovation to increase their business agility by enabling and scaling sustainable supply chain operations using AI and cloud.”

Yusuf said Pandora’s success was indicative of how to remain competitive by “finding new ways to create differentiated customer experiences that protect their enterprises from disruptions to help mitigate risk and accelerate growth”. 
 

Share article