May 17, 2020

BlueGrace Logistics: driving cost savings and efficiency

Supply Chain
Sean Galea-Pace
2 min
BlueGrace Logistics: driving cost savings and efficiency
BlueGrace Logistics is a 3PL company that has a passion for driving cost savings and helping clients manage their freight function efficiently.

Founded...

BlueGrace Logistics is a 3PL company that has a passion for driving cost savings and helping clients manage their freight function efficiently.

Founded in 2009 by Bobby Harris, the company began with just 24 employees in a single location. However, 11 years later, BlueGrace Logistics has grown to more than 600 staff members across 12 locations. The company offers an in-depth transportation service for freight, full truckload, ocean, air and more to provide valuable options for shipments. 

BlueGrace’s services

LTL- Less than truckload freight

The company provides smarter freight services that provide the benefits of custom-made shipping at a feasible price. Its freight experts have long-lasting connections with carrier partners and are committed to delivering all different quantities of shipment. 

BlueGrace transportation (FTL, TL)

BlueGrace’s transportation team understands the ins and outs of the truckload process, which provides customers with a financial edge. Its truckload services are dry van, flat bed and refrigerated. 

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There are several benefits to shipping truckload with BlueGrace, such as:

  • A massive carrier network, ready to handle any freight.

  • Use of BlueShip to capture data, improve operational efficiency, consolidate shipment invoicing and provide real-time visibility.

  • Partnering with the best.

  • Real-time visibility of where trucks are and where they’re going to be.

BlueGrace’s other freight services are:

International - BlueGrace's international advisors are specialists in providing customers with simple and seamless overseas management. They will provide everything needed for ocean or air transactions, from customs clearance assistance to easy access of important documentation.

Rail and intermodal - BlueGrace collaborates with leading rail and intermodal carriers in the United States to provide value to customers. This is for shippers who are searching for low cost and can ship in longer transit times.

Ocean and air - BlueGrace offers international air cargo freight moved globally with their partners fleet of trucks for door-to-door shipments. 

To learn more about BlueGrace, click here!

For more information on procurement, supply chain and logistics topics - please take a look at the latest edition of Supply Chain Digital magazine.

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Jun 21, 2021

Pandora and IBM digitise jewellery supply chain

supplychain
IBM
Pandora
omnichannel
2 min
Jewellery retailer Pandora teamed with IBM to streamline supply chains as sales of hand-finished jewellery doubled across ecommerce platforms

Pandora has overhauled its global supply chain in partnership with IBM amid an ecommerce sales boom for its hand-finished jewellery. 

The company found international success offering customisable charm bracelets and other personalised jewellery though its chain of bricks and mortar retail destinations. But in 2020, as the COVID-19 outbreak forced physical stores to close, Pandora strengthened its omnichannel operations and doubled online sales. 

A focus on customer experience included deploying IBM’s Sterling Order Management, increasing supply chain resiliency and safeguarding against disruption across the global value chain.

Pandora leverages IBM Sterling Order Management as the backbone it its omnichannel fulfilment, with Salesforce Commerce Cloud powering its ecommerce. Greater automation across its channels has boosted the jeweller’s sustainability credentials, IBM said, streamlining processes for more efficient delivery. It has also given in-store staff and virtual customer service representatives superior end-to-end visibility to better meet consumer needs. 

Jim Cruickshank, VP of Digital Development & Retail Technology, Pandora, said the digital transformation journey has brought “digital and store technology closer together and closer to the customer”, highlighting how important the customer journey remains, even during unprecedented disruption. 

"Our mission is about creating a personal experience and we've instituted massive platform changes with IBM Sterling and Salesforce to enable new digital-first capabilities that are much more individualised, localised and connected across channels and markets,” he added. 

 

Pandora’s pivot to digital 

The pandemic forced the doors closed at most of Pandora’s 2,700 retail locations. To remain competitive, it pivoted to online retail. Virtual queuing for stores and virtual product trials via augmented reality (AR) technology went someway to emulating the in-store experience and retail theatre that is the brand’s hallmark. Meanwhile digital investments in supply chain efficiency was central to delivering on consumer demand. 

“Consumer behaviour has significantly shifted and will continue to evolve with businesses needing to quickly adapt to new preferences and needs,” said Kareem Yusuf, General Manager, AI Applications and Blockchain, IBM. “To address this shift, leading retailers like Pandora rely on innovation to increase their business agility by enabling and scaling sustainable supply chain operations using AI and cloud.”

Yusuf said Pandora’s success was indicative of how to remain competitive by “finding new ways to create differentiated customer experiences that protect their enterprises from disruptions to help mitigate risk and accelerate growth”. 
 

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