May 17, 2020

2020 event focus: Global Women Supply Chain Leaders Award

Supply Chain
Georgia Wilson
2 min
GWSCL awards logo
With International Women’s Day just around the corner, discover everything you need to know about the Global Women Supply Chain Leaders Award in May 2...

With International Women’s Day just around the corner, discover everything you need to know about the Global Women Supply Chain Leaders Award in May 2020.

Currently within the supply chain industry, 14% of women working in the industry are in C-Suite level jobs. While this is a huge increase from 7% in 2014 showing that there is a increase in recognition of the crucial role women can play in the industry.

Although there is still a long way to go to increase the number of women in the supply chain industry, B2G Consulting - an implementation-focused consulting firm - would like to celebrate the remarkable journey that women have made so far within the industry by continuing its Global Women Supply Chain Leaders Award this year.

Global Women Supply Chain Leaders Award 2020 

The event aims to recognise all women who have achieved extraordinary success in the supply chain industry, by furthering frontiers and tackling taboo topics across the world. 

The category for the awards include: 

  • Global Supply Chain Leader 2020

  • Young Professional 2020

  • Supply Chain Innovation Excellence 2020

  • Supply Chain Transformation Excellence 2020

  • Supply Chain Academic 2020

  • Supply Chain Social Media Influencer 2020

The nominations include those who have self-nominated and those nominated by others.The final nominations will be announced on 23 April 2020.

SEE ALSO:

Global Women Supply Chain Leaders Award 2020 in facts and figures:

When: 28 May 2020

Location: Paris, France

Contact details: [email protected] 

Get to know the organiser - B2G Consulting

Founded in 2010, B2G Consulting is an implementation focused consulting firm, that works to drive significant economic return for global supply chain organisations. With its wealth of business and industry experience B2G consulting’s hands on approach, empowers organisations to transform their end-to-end operations to deliver the highest value at an optimised cost.. “B2G is committed to diversity and collaboration to build, support and celebrate extraordinary teams.”

For more information on procurement, supply chain and logistics topics - please take a look at the latest edition of Supply Chain Digital magazine.

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Jun 21, 2021

Pandora and IBM digitise jewellery supply chain

supplychain
IBM
Pandora
omnichannel
2 min
Jewellery retailer Pandora teamed with IBM to streamline supply chains as sales of hand-finished jewellery doubled across ecommerce platforms

Pandora has overhauled its global supply chain in partnership with IBM amid an ecommerce sales boom for its hand-finished jewellery. 

The company found international success offering customisable charm bracelets and other personalised jewellery though its chain of bricks and mortar retail destinations. But in 2020, as the COVID-19 outbreak forced physical stores to close, Pandora strengthened its omnichannel operations and doubled online sales. 

A focus on customer experience included deploying IBM’s Sterling Order Management, increasing supply chain resiliency and safeguarding against disruption across the global value chain.

Pandora leverages IBM Sterling Order Management as the backbone it its omnichannel fulfilment, with Salesforce Commerce Cloud powering its ecommerce. Greater automation across its channels has boosted the jeweller’s sustainability credentials, IBM said, streamlining processes for more efficient delivery. It has also given in-store staff and virtual customer service representatives superior end-to-end visibility to better meet consumer needs. 

Jim Cruickshank, VP of Digital Development & Retail Technology, Pandora, said the digital transformation journey has brought “digital and store technology closer together and closer to the customer”, highlighting how important the customer journey remains, even during unprecedented disruption. 

"Our mission is about creating a personal experience and we've instituted massive platform changes with IBM Sterling and Salesforce to enable new digital-first capabilities that are much more individualised, localised and connected across channels and markets,” he added. 

 

Pandora’s pivot to digital 

The pandemic forced the doors closed at most of Pandora’s 2,700 retail locations. To remain competitive, it pivoted to online retail. Virtual queuing for stores and virtual product trials via augmented reality (AR) technology went someway to emulating the in-store experience and retail theatre that is the brand’s hallmark. Meanwhile digital investments in supply chain efficiency was central to delivering on consumer demand. 

“Consumer behaviour has significantly shifted and will continue to evolve with businesses needing to quickly adapt to new preferences and needs,” said Kareem Yusuf, General Manager, AI Applications and Blockchain, IBM. “To address this shift, leading retailers like Pandora rely on innovation to increase their business agility by enabling and scaling sustainable supply chain operations using AI and cloud.”

Yusuf said Pandora’s success was indicative of how to remain competitive by “finding new ways to create differentiated customer experiences that protect their enterprises from disruptions to help mitigate risk and accelerate growth”. 
 

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