Written by Phil Streatfield Its no more than 15 years since the original move towards multi-channel really picked up in retail – and then the int...

The demands of the omni-channel customer are forcing retailers and manufacturers to quickly adapt to become more agile and responsive. This challenge pr...

Customers want more choices when it comes to shopping online, more control over when their purchases will be delivered and a convenient returns process...

Colin Turner, Senior Programme Manager of Supply Chain Development at the John Lewis Partnership, took part in a Q&A with Stephanie Aslan to share h...

Macro trends such as changes in demographics shape and impact the future of supply chains and supply chain performance. Many of these macro trends are r...