The following piece is from SAPICS, a professional knowledge-based association that enables individuals and organisations to improve business performan...

The customer is at the heart of retail, and the power they have over retailers has never been more dominant. Retailers can no longer tell consumers how...

Peak.ai discusses some of the use cases for AI in a D2C setting for its consumer goods customer...

Consumers and business leaders in America are most concerned about cyber threats, a changing workforce and severe weather, thats according to the 2016 T...

Black Friday is an event that is marked in both consumer and retailer calendars. For the customer, incredible discounts on items that may have previousl...