According to a global survey, 78% of consumers want to receive updates on the status of their orders when purchasing goods, and they won't hesitate to s...

Follow @SamJermy and @SupplyChainD on Twitter.Nearly one in three (31 percent) British online Christmas shoppers experienced problems with their orders...

More than a third (36 percent) of Christmas Click & Collect shoppers encountered issues with their orders, according to the second annual JDA/Centir...

Nearly a third (31 percent) of UK online shoppers shopped elsewhere as a result of encountering minimum order thresholds, according to the JDA/Centiro C...

Following some interesting revelations brought up in several recent studies after the traditional Christmas buying rush, Niklas Hedin, CEO of Centiro ex...