Bolt Picks Zycus S2P Suite for Global Procurement Agility

Bolt sets out to bring consistency and agility to its procurement operations on a global scale, selecting Zycus to support this shift with its complete source-to-pay (S2P) suite.

The Estonia-based transport platform, now operating in more than 600 cities across 50 countries, is expanding fast. That expansion demands not only logistics scale, but also sharper procurement tools—ones that can handle supplier management, contract oversight, risk mitigation, purchasing, invoicing and intake across regions.

For that, Bolt turns to Zycus and its Merlin Agentic AI-powered S2P suite.

Building agility into Bolt’s supply chain

Bolt’s growing business spans multiple services - ride-hailing, scooters, food and grocery delivery and car-sharing - each with its own procurement challenges.

Central to managing those challenges is ensuring that the business can source suppliers quickly, manage risk efficiently and standardise processes across locations.

John Mahjoubi, Chief Procurement Officer at Bolt, puts it simply: “Our partnership with Zycus marks a strategic step forward as we scale Bolt's procurement capabilities and operations.”

The scale in question is substantial. With operations stretching across dozens of countries, the company's procurement function needs to be as adaptable as its services. Zycus’ S2P suite enables that adaptability, not just through automation and AI, but by simplifying how procurement is handled day to day. The result is faster processing and more consistent outcomes.

Bolt also adopts Zycus’ intake management, eProcurement and e-invoicing tools. This streamlines the way teams request, approve and pay for goods and services—a vital part of building efficiency across a fragmented, international supply chain.

“We were drawn to a solution that puts the user experience at the centre, streamlining how our teams engage with procurement, removing friction and enabling faster, smarter decisions,” says John. “With Zycus, we're building a more agile procurement function—one that helps every euro deliver greater impact while driving consistency, compliance and value at scale.”

Why Zycus fits Bolt’s procurement goals

What makes Zycus stand out for Bolt is its combination of intuitive software and a vision for procurement that prioritises speed, transparency and control.

Bolt needs to unify procurement across multiple geographies while making space for regional flexibility. That’s where Zycus’ agile implementation approach and its Smart Admin configurability feature come in.

With Zycus, Bolt gets tools designed to make sourcing faster and smarter. The software gives procurement teams clear oversight of supplier performance and spend, enabling more informed decision-making and better cost management. In an organisation where time to market and agility matter, these efficiencies are essential.

Aatish Dedhia, Founder and Chief Executive at Zycus, says the match is clear: “Bolt’s decision to partner with Zycus was anchored in our shared belief in intelligent, scalable and user-friendly procurement. We're thrilled to support Bolt's journey toward smarter sourcing, faster cycle times and embedded compliance.”

That journey is powered in large part by Zycus’ Merlin Agentic AI. This technology brings automation to sourcing decisions, flagging risks, managing compliance and speeding up the overall procurement cycle.

For supply chain managers and procurement professionals, this means fewer bottlenecks and better outcomes.

Zycus' AI shapes next-gen procurement standards

Zycus has already earned industry recognition, securing its place in the 2025 Gartner Magic Quadrant for source-to-pay suites.

Its platform stands out for integrating both generative and agentic AI into procurement workflows. This allows for automation of complex tasks without losing the human insight needed for high-stakes sourcing and vendor negotiations.

The system's Smart Admin functionality also gives procurement teams the flexibility to adapt the platform to business-specific needs. That helps Bolt align procurement processes across new markets without starting from scratch every time.

The AI backbone supports autonomous sourcing, enabling Bolt to cut cycle times, manage risk more proactively and maintain compliance in a complex regulatory environment.

According to Aatish, Zycus’ platform is built around today’s procurement challenges: “We believe this recognition highlights our commitment to transforming Source-to-Pay through Merlin Agentic Platform.

"Our investments in AI-driven automation, intelligent procurement workflows, built-in intake management and customer-centric solutions align with the needs of modern enterprises seeking agility and cost optimisation.”

As Bolt expands, its procurement team is tasked with delivering value at scale. With Zycus as a partner, that value comes in the form of better supplier relationships, smarter buying and streamlined operations.

Bolt's investment in Zycus signals a shift in how fast-moving tech companies approach procurement—less about cost-cutting alone and more about building responsive, digital-first supply chains.

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