Li Tong Group launches innovative Microsoft trade-in platform in Hong Kong
Li Tong Group, LTG, which optimises reverse supply chain management services for technology and teleco...
Li Tong Group, LTG, which optimises reverse supply chain management services for technology and telecomms, is teaming up with Microsoft Hong Kong to offer consumers an easy and convenient way to trade in mobile phones, laptops, game consoles and tablets for coupons that can be applied toward purchases of all products available at Microsoft’s online store.
Introduced in early May, the program is Hong Kong’s first all-online electronic product trade-in service. The process begins with the consumer registering the product to be traded in, which is then picked up by a courier and delivered to a facility where its condition is tested. Next, based on that testing, LTG staff activate the e-coupon on the program’s system, which is emailed to the consumer for use toward any purchase at Microsoft’s online store.
Linda Li, LTG’s Executive Director and Corporate Vice President, said: “All of us at LTG are proud to work with an industry leader such as Microsoft to offer consumers a convenient and hassle-free way to apply the value of their old technology toward purchases at Microsoft’s online store.
“We are equally pleased to support Microsoft’s commitment to maximizing value throughout its supply chain with innovative offerings such as this trade-in program.”
LTG’s role draws on its proven strengths and expertise in managing trade-in programs for the world’s leading hi-tech OEMs. In addition to providing the valuation of the devices that are traded in, LTG developed the program’s website, which it hosts. LTG also works closely with Microsoft Hong Kong to coordinate and manage the program’s overall operation and workflow.
Both LTG and Microsoft attribute the program’s early success to the fact that it’s the first program of its kind available to consumers in Hong Kong, the convenient and worry-free experience it offers and its 24/7 availability.
Li Tong Group (LTG) is a global market leader in providing professional Reverse Supply Chain Management (RSCM) solutions to OEMs, enterprises, government and consumers for the reuse, remanufacture and recovery (3R) of both Post-Industrial Recovery (PIR) and Post-Consumer Recycling (PCR) and hi-tech products and components including mobile devices, smart devices, big-data network and telecom equipment. In the past 14 years, LTG has developed a global network of 21 wholly owned facilities across North America, APAC, EU and MEA, which currently serves more than 100 customers and employs more than 1,200 people worldwide. It has an extensive patent portfolio for innovative methods and automated systems of digital processing and reclamation technologies. For more information, visit: http://www.litong.com/
Will Public Procurement Budgets Increase in 2021?
Procurement is more than just a private enterprise. COVID-19 reminded us that sourcing materials is an essential part of the government’s role. Throughout 2022, tiny departments sourced massive amounts of personal protective equipment (PPE), medical supplies, and emergency vaccines and testing kits. Even non-procurement professionals were pulled into the fray, as frantic timelines demanded nothing less.
According to Celeste Frye, co-founder and CEO of Public Works Partners, the crisis brought procurement to the attention of skilled employees who had never considered it. As non-procurement personnel stepped up to help their coworkers, many found that they’d stumbled upon a critical and rewarding job. “Existing public employees have seen the essential nature of the work”, Frye said. “[They’ve] gained some critical skills and possibly [grown] interested in pursuing procurement as a longer-term career”.
Small, Local Suppliers Take Charge
Frye, whose firm helps organisations engage stakeholders and develop long-term procurement strategies, thinks it well worth the effort to open one’s mind to new opportunities. Cooperative contracts, for instance, can help public departments and municipalities save money, time, and effort. By joining together with other towns or cities in the region, public procurement teams aggregate their purchasing power and can drive better deals.
These cooperative contracts have the added benefit of advancing equity. Smaller suppliers that struggle to compete with established firms for government contracts can act as subcontractors, helping big suppliers fulfil bits of the project. Once they get their foot in the door, small, local, and disadvantaged suppliers can then leverage that government relationship to take on additional projects.
Especially as governments start to pay attention to procurement resilience, public procurement departments must expand their requests for proposals (RFPs) to take into account innovative solutions and diverse suppliers. According to Frye, Public Works Partners—a certified female-owned firm—has benefitted from local and state requirements that specify diversity.
Post-Pandemic Funding Swells Procurement Budgets
And the pandemic won’t be the end of it. City governments need to build sustainable energy infrastructure such as solar panels, charging stations, and recycling plants, ensure that masks and medicines are never in short supply, and source new technologies to keep up with cloud and cybersecurity concerns.
Public procurement budgets will likely increase to match demand. As Peter Ware, Partner and Head of Government at Browne Jacobson, explained, “in a non-pandemic world, the [U.K.] government spends on average around £290 billion on outsourced services, goods, and works...anywhere between 10% and 14% of Gross Domestic Product (GDP). Post-pandemic, city procurement will only increase as national governments provide local divisions with emergency funding.
And in truth, government employees might jump at the opportunity. Frye noted that public procurement could give immediate feedback on new programmes: “[Procurement] is where new laws and policies ‘hit the road’ and are implemented”, she said. “Professionals in these fields get the satisfaction of creating real change and seeing quantifiable outcomes of their work”.