May 17, 2020

Coupa Software recognised with Gartner award

Supply Chain
Procurement
Sean Galea-Pace
2 min
One of the leading business spend management companies, Coupa Software, has been recognised as a 2019 Gartner Peer Insights Customers’ Choice for Procure-to-Pay Suites.
One of the leading business spend management companies, Coupa Software, has been recognised as a 2019 Gartner Peer Insights Customers’ Choice for Proc...

One of the leading business spend management companies, Coupa Software, has been recognised as a 2019 Gartner Peer Insights Customers’ Choice for Procure-to-Pay Suites.

Gartner’s “Voice of the Customer” report takes customer reviews from the Gartner Peer Insights forum to provide insight into existing customer’s views of a vendor’s product. It was revealed that Coupa received more qualifying reviews than any other vendor, with 98 qualifying reviews in total. This peer perspective, in addition with the individual detailed reviews, is complimentary to expert research and plays a key role in companies’ buying process.

“We are humbled to be named a 2019 Gartner Peer Insights Customers' Choice for Procure-to-Pay Suites as we believe it is a clear endorsement from our customers that we've built a world-class platform that is delivering measurable business value,” said Rob Bernshteyn, chairman and CEO at Coupa. “We are maniacally focused on ensuring customer success and continuing our mission to empower the BSM community spend smarter together.”

Who are Coupa Software?

Founded in 2006, Coupa Software strives to deliver business value to its clients. The company provides a unified, cloud-based spend management that connects a vast range of organisations together across the Americas, EMEA and APAC with millions of suppliers globally. Coupa Software’s core values centre around ensuring customer success, focusing on results and striving for excellence.

SEE ALSO:

What is Peer Insights?

An online platform of ratings and reviews of IT software and services by end-user professionals for end-user professionals, Peer Insights is Gartner’s proven and established market and vendor evaluation methodology of over 300 markets. 

Who are Gartner?

The leading research and advisory company, Gartner is powered by independent analysis and unmatched depth and breadth of expertise. The company serves 15,600 client organisations worldwide and are a member of the S&P 500, operating with $4bn in revenue.

Did you know?

Coupa Software placed fifth in Supply Chain Digital’s Top 10 software companies in October.

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Jun 10, 2021

Will Public Procurement Budgets Increase in 2021?

supplychain
Procurement
budgets
strategies
3 min
Often overlooked, government procurement professionals will play a critical role in helping communities, and local businesses recover from the pandemic

Procurement is more than just a private enterprise. COVID-19 reminded us that sourcing materials is an essential part of the government’s role. Throughout 2022, tiny departments sourced massive amounts of personal protective equipment (PPE), medical supplies, and emergency vaccines and testing kits. Even non-procurement professionals were pulled into the fray, as frantic timelines demanded nothing less. 

According to Celeste Frye, co-founder and CEO of Public Works Partners, the crisis brought procurement to the attention of skilled employees who had never considered it. As non-procurement personnel stepped up to help their coworkers, many found that they’d stumbled upon a critical and rewarding job. “Existing public employees have seen the essential nature of the work”, Frye said. “[They’ve] gained some critical skills and possibly [grown] interested in pursuing procurement as a longer-term career”. 

Small, Local Suppliers Take Charge

Frye, whose firm helps organisations engage stakeholders and develop long-term procurement strategies, thinks it well worth the effort to open one’s mind to new opportunities. Cooperative contracts, for instance, can help public departments and municipalities save money, time, and effort. By joining together with other towns or cities in the region, public procurement teams aggregate their purchasing power and can drive better deals. 

These cooperative contracts have the added benefit of advancing equity. Smaller suppliers that struggle to compete with established firms for government contracts can act as subcontractors, helping big suppliers fulfil bits of the project. Once they get their foot in the door, small, local, and disadvantaged suppliers can then leverage that government relationship to take on additional projects. 

Especially as governments start to pay attention to procurement resilience, public procurement departments must expand their requests for proposals (RFPs) to take into account innovative solutions and diverse suppliers. According to Frye, Public Works Partners—a certified female-owned firm—has benefitted from local and state requirements that specify diversity. 

Post-Pandemic Funding Swells Procurement Budgets 

And the pandemic won’t be the end of it. City governments need to build sustainable energy infrastructure such as solar panels, charging stations, and recycling plants, ensure that masks and medicines are never in short supply, and source new technologies to keep up with cloud and cybersecurity concerns. 

Public procurement budgets will likely increase to match demand. As Peter Ware, Partner and Head of Government at Browne Jacobson, explained, “in a non-pandemic world, the [U.K.] government spends on average around £290 billion on outsourced services, goods, and works...anywhere between 10% and 14% of Gross Domestic Product (GDP). Post-pandemic, city procurement will only increase as national governments provide local divisions with emergency funding.
And in truth, government employees might jump at the opportunity. Frye noted that public procurement could give immediate feedback on new programmes: “[Procurement] is where new laws and policies ‘hit the road’ and are implemented”, she said. “Professionals in these fields get the satisfaction of creating real change and seeing quantifiable outcomes of their work”.

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