Karen Jordan, PepsiCo: Leading with Excellence & Innovation
Karen Jordan serves as the Senior Vice President and Chief Supply Chain Officer for PepsiCo Beverages North America (PBNA), overseeing the end-to-end supply chain for PepsiCo's US$26bn beverage business across the United States and Canada.
Her responsibilities encompass manufacturing plant operations, transportation, fleet operations, planning, integration, commercialisation, quality control, engineering, environmental health and safety stewardship, and supply chain strategy.
Under her leadership, PBNA's supply chain includes over 10,000 employees, 61 manufacturing plants and logistics operations featuring one of the largest private fleets in North America.
Karen’s career journey
Karen’s career at PepsiCo began in 2002 as an Integrated Planning Manager in New York. Over the past two decades, she has held various senior supply chain leadership roles, including Senior Vice President of Operations for PBNA's South Division, a US$5bn business.
Her extensive experience spans manufacturing, warehouse operations, strategy and commercialisation, contributing to her dynamic leadership in the fast-moving consumer goods (FMCG) sector.
Industry influence
Karen is recognised for her collaborative approach, driving benchmark productivity and service results. She is a passionate advocate for diversity, equity and inclusion, actively participating in and leading diversity advisory boards at both regional and national levels.
She currently serves as the executive sponsor of PepsiCo's North American Women's Inclusion Network (WIN) Employee Resource Group, reflecting her commitment to fostering an inclusive workplace culture.
Vision for the future
Looking ahead, Karen envisions a supply chain that leverages advanced analytics and AI to enhance operational efficiency and resilience.
Her strategic direction focuses on integrating innovative technologies to drive productivity, sustainability and agility within PepsiCo's supply chain operations.
Karen’s leadership as Senior Vice President and Chief Supply Chain Officer at PBNA is marked by strategic innovation, a commitment to operational excellence and a dedication to fostering an inclusive and diverse workplace.
Her efforts continue to shape PepsiCo's supply chain practices, reinforcing the company's position as a leader in the global beverage industry.
Being a leader doesn’t mean sitting alone in my office, thinking up all the answers. It means working with the team to find the best solutions. I try to give away as much as I can, so people don’t have to learn the hard way. How do we learn together? How do we coach and inspire people? My work is to help you be a better you, not to help you be me. If we all work together, we’ll find great new possibilities.
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