PwC: How to Manage Supply Chain Risk Amid Tariff Uncertainty

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Carla DeSantis, Operations Transformation Commercial Lead and US CPG Leader at PwC US
Carla DeSantis, Operations Partner at PwC, explains how organisations can prepare for disruption and adapt to an unpredictable trade environment

US President Donald Trump’s sweeping trade tariffs have left tens of thousands of businesses in a state of limbo.

Carla DeSantis, Operations Transformation Commercial Lead and US CPG Leader at PwC US, explains how organisations can prepare for disruption and adapt to an unpredictable trade environment through strategic, operational and digital transformation.

How might sweeping tariffs impact global supply chains across key industries?

The proposed tariff changes represent a significant shift in trade policy. US tariff revenue could rise from approximately US$81bn to nearly US$900bn—a tenfold increase. Sectors that depend on low-tariff imports, such as automotive, pharmaceuticals, electronics, and energy, are likely to be particularly affected. For example, annual tariffs on motor vehicles could increase from US$4bn to more than US$68bn. 

US President Donald Trump introduced sweeping tariffs on so-called 'Liberation Day'. Picture: Getty Images

PwC's Digital Trends in Operations Survey shows that 91% of operations and supply chain leaders report planning substantial strategy adjustments in response to these developments. In addition, 87% cite geopolitical risk as a growing concern, influencing a broader move toward more flexible and diversified supply chain models.

These conditions are prompting many companies to re-evaluate key aspects of their operations, including sourcing strategies, supplier networks, legal structures, and logistics planning. Many are also accelerating investments in technologies such as AI and scenario modelling to better manage uncertainty and model potential outcomes.

What immediate steps can organisations take to manage supply chain risks?

Start with visibility. You can’t manage what you can’t see. That means conducting a full vulnerability assessment—where your inputs come from, which suppliers are at risk, where and how manufacturing might be compromised, and what transportation routes are exposed to tariffs, delays, or disruptions. Then run scenarios. Our survey found that 53% of leaders are already using AI to anticipate disruptions, and another 31% are piloting those capabilities. You can’t wait for a crisis; you need to simulate it.

We also recommend modelling competitor behaviour. If everyone shifts sourcing to the same regions, how can that affect pricing or availability? What if key logistics hubs get congested? Real-time data and simulation tools can help you play out these “what if” scenarios in advance.

Open conversations with suppliers are also important. This is the time to explore shared risk strategies, multi-sourcing, or even restructuring supply agreements to build more resilience. Tech plays a big role, but so does alignment—across procurement, operations, tax, and finance. The goal is to move from reacting to events to planning for them. In today’s environment, that can be a competitive advantage.

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What long-term strategies can businesses use to strengthen supply chain resilience?

Resilience isn’t about weathering the storm. It’s about building a system that can reconfigure itself under pressure and still deliver. That starts with rethinking where and how you operate. Nearshoring, reshoring, and diversifying supplier networks are all on the table. But they come with complexity. That means location decisions now need to factor in policy volatility, tax implications, and even climate risk. Nearly 9 in 10 leaders expect supplier and material costs to increase significantly in the next year. This surge in costs leads to renegotiations, planning disruptions, and profit strain, adding to operational intricacy. 

That’s why digital tools matter. End-to-end visibility platforms, AI-enabled scenario planning, and digital twins are helping leaders not just see their supply chains—but test them. While only 21% are using digital twins today, 97% of those who do say they create value. These tools let you ask “what if?” in a structured, data-driven way—and then act accordingly.

Resilient supply chains also require structural flexibility. Can you scale production quickly? Pivot suppliers? Adjust transportation routes in real time? All of that depends on data, collaboration, and proactive planning.

How can companies stay agile while managing the cost pressures of tariffs?

Agility starts with a mindset shift—one that looks beyond tariffs to include upstream material costs, logistics fees, and tax implications. According to PwC’s 2025 Pulse Survey, 58% of executives have taken steps to diversify suppliers, and 54% are actively assessing tariff impacts—two critical moves that support resilience under cost pressure.

Companies are combining quick tactical decisions with longer-term strategic planning to stay competitive. Picture: Getty Images

Many top-performing companies are combining quick tactical decisions with longer-term strategic planning to stay competitive in a volatile policy environment. That kind of agility requires cross-functional coordination. Too often, companies silo these issues within procurement or tax, but real results come when operations, finance, legal, and trade compliance work together. Otherwise, solving one issue can create three new ones.

Technology plays a role too but only when thoughtfully applied. Nearly half of surveyed leaders (47%) cite integration complexity as a key barrier. Fit-for-purpose tools that help deliver measurable ROI—like AI for forecasting or customs optimisation—require a strong data foundation to succeed.

Which emerging technologies should organisations adopt to navigate disruptions?

AI is the highlight right now and for good reason. It’s helping many companies synthesise massive volumes of data and turn them into real-time decisions. From demand forecasting to logistics tracking to supplier risk analysis, AI is becoming the connective tissue of modern operations. Thus far, 57% of leaders have already integrated AI and 98% of those say it’s creating value.

But AI isn’t the only tool. Digital twins, scenario modelling platforms, and even gamified learning systems are all proving effective—especially when used together. Less than a third of companies use gamification or certifications for their workforce, but among those that do, about half say it’s been very effective. These capabilities help build a workforce that’s not just digitally fluent—but change-ready.

One big lesson from all of this is that, in a world of constant disruption, the goal isn’t just to have the best tech—it’s to have the most usable, scalable, and strategic tech stack, know how to use it and the data it produces. That’s how you navigate uncertainty and come out stronger on the other side.

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