Uncovering the Secret to HIVED's Last-Mile Expansion Success
HIVED is today unveiling a new depot in West London as it scales up its operations to meet a sharp rise in ecommerce deliveries.
The company says this marks the beginning of a wider UK rollout, using its electric-only fleet and custom-built logistics technology.
Located at SEGRO Park Hayes, the site is part of HIVED’s growing logistics network and will help the company meet demand for fast, sustainable deliveries across the capital.
The depot can handle up to 40,000 parcels daily and is expected to begin operations with 45 staff.
As a company built for the ecommerce age, HIVED delivers for well-known retailers including ASOS, Uniqlo, Nespresso and Zara.
The business has already completed millions of deliveries across London and is backed by investors such as Maersk Growth, Pale Blue Dot and Planet A Ventures.
The company’s decision to expand comes as the parcel delivery industry continues to grow. With ecommerce showing no signs of slowing down, forecasts suggest that UK deliveries will double by 2030.
Chief Executive and Co-Founder Murvah Iqbal, who was recently named one of the 30 most inspiring people under 30 by The Times, says the new Hayes depot will play a vital role in HIVED’s growth plans: “HIVED was founded with a commitment to improve the parcel delivery experience by putting end consumers first with our tech-enabled platform.
"With our innovative parcel sortation system, which can intelligently flex to accommodate rapid increases in parcel volume as expected in the next year for our service, alongside heavier diversification of postcodes, this expanded site allows us to be all the more effective and efficient in delivering quality to Londoners.”
Laying the groundwork for national reach
HIVED already operates a middle mile network, moving parcels from large retail distribution centres to depots in London. It now aims to build on this by launching new sites in other UK cities over the next 18 months.
The business is also preparing to replicate its service model elsewhere in the country. Speaking about national expansion, Murvah adds: “This latest expansion is also proof that our multi-site logistics model, with purpose-built technology designed for the e-commerce age, is scalable nationally.
"The next step for HIVED will be to replicate the same levels of service we provide to retailers and customers across other parts of the UK.”
The new depot follows a record quarter for the business, with growth driven by demand from retailers such as Nespresso, John Lewis, COS, Arket and Uniqlo. HIVED believes this surge in volume reflects wider consumer expectations for delivery services that are both fast and environmentally responsible.
Powered by clean energy and electric vehicles
Unlike other delivery companies, HIVED operates a fully electric fleet for every part of its logistics process—from the long-haul leg to the doorstep. This allows it to cut delivery emissions by up to 76% and it has become one of the first UK firms to run electric HGVs (heavy goods vehicles) on long-distance routes.
The company is also investing in a national charging network to support the expansion of its haulage infrastructure. SEGRO Park Hayes, chosen for the new depot, has the right setup to support this ambition.
“SEGRO Park Hayes is a unique development that integrates living and working space, driving both sustainability and economic growth," explains Gareth Baker, Director, Western Corridor at SEGRO.
"It’s great to see the development fully let and our vision for a dynamic, thriving community come to life. To meet HIVED’s power requirements, we are reallocating surplus power from another unit to ensure efficient operation. This is just one example of how we go above and beyond to meet our customers’ needs.”
HIVED marked another milestone last year by delivering its three millionth parcel since launching in 2021. With further partnerships lined up, the company expects parcel volumes to continue rising across its expanding UK network.
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