Import Services to Operate Common User Facility at London Gateway

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Follow @SamJermy and @SupplyChainD on Twitter.A unique partnership between DP World London Gateway and Import Services Ltd will ensure all shippers larg...

Follow @SamJermy and @SupplyChainD on Twitter.


A unique partnership between DP World London Gateway and Import Services Ltd will ensure all shippers large or small benefit from low-cost supply chain opportunities at London Gateway’s new Common User Facility.

Following a rigorous selection process, DP World has appointed Import Services to act on its behalf as operator and manager at the Common User Facility (CUF) now being built at London Gateway Logistics Park.

The steelwork for the first phase of the 386,000 square foot multipurpose cargo handling centre is nearly complete and the development is on target to open in Q2 2015.

Peter Ward, DP World London Gateway’s Head of Supply Chain, said: “We are delighted to be working with Import Services. The company has demonstrated a common vision and real understanding of our mission as the UK’s new deep-water national hub port and logistics park.

“We found the team to be tuned into our strategy and, combined with their expertise in the field of port-centric logistics, they put forward a very compelling plan.”

Southampton based Import Services will initially take on a significant portion of the new development and provide a menu of logistics services and activities on a ‘pay-as-you-go’ basis. Services will range from basic devanning to cross-docking, storage and value-added activities such as pick-and-pack, labelling, pre-retail and distribution.

Ward added: “Even the larger operators have recognised the benefits of using the CUF because it enables them to further optimise their supply chain by back-loading into their existing networks.”

London Gateway Logistics Park, located on the doorstep of Europe’s largest consumer market enables exporters and importers to reduce costs, carbon emissions and increase efficiency and reliability.

Simon Moore, CEO DP World London Gateway, said, “This is a big step forward for the development of London Gateway Logistics Park. We have now got all the pieces coming together with new roads infrastructure in the logistics park, competitive rail services in the port, and road haulage operators also on site with plans to grow.

“We look forward to Import Services, who have a proven track record in the UK, providing excellent services to our customers.”

As demand for logistics and distribution facilities closer to market increases, coupled with a greater need for flexibility and agility in supply chain networks, the shared-user model on offer at London Gateway will provide a ‘best-fit’ solution.

DP World London Gateway and Import Services have been working together to develop the fit-out of the CUF building and establish the day-to-day processes such as internal shunting of containers from the port’s quayside to the logistics park.

In a video interview announcing the development, Mike Thomas, Client Services Director, Import Services, said, “This is an exciting new venture for Import Services and we are delighted to be working in partnership with DP World London Gateway. Operating the Common User Facility will enable Import Services to launch a twin port strategy, replicating our port-centric logistics model in Southampton to facilitate growth for both our existing and new clients at DP World London Gateway.”

Market and port-centric logistics are a key part of the future of retail distribution, where products are allocated to orders or sold in transit en-route to the port. Import Services’ facilities are located adjacent to container terminals, ready to process orders, pre-retail and distribute direct to consumers in the most efficient way across the UK and continental Europe.


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