UPS subsidiary Ware2Go launches new suite of SCM tools
Ware2Go, a nationwide on-demand fulfilment platform that specialises in scalable capacity, quick delivery, easy onboarding and excellent customer service, has rolled out the software in a bid to reach new customers.
The self-service integrated toolset allows businesses to enhance their demand forecasts, identify optimal inventory levels and quantify the overall value of strategically distributing inventory close to end users.
According to the press release, the suite of tools includes:
Demand Forecasting: The combination of macroeconomic factors with seasonal trends and historical sales data to more accurately project order volumes.
Warehouse Network Optimization: Identifies optimal warehouse placements based on historical and projected customer demand with the aim of accelerating shipping speeds while reducing transportation costs.
Inventory Level Optimization: Prescribes inventory distribution across warehouse locations and sets optimal reorder points in order to minimise inventory costs and reduce stock-outs.
Service-Level Performance Insights: Improves decision-making with easy access to critical info such as real-time inventory levels, SKY velocity, order trends, fulfillment accuracy and delivery speed.
With customer expectations for efficient delivery continuing to increase, small business owners must adopt quicker, more complex fulfillment processes while retaining inventory visibility and managing costs. Through the new data and analytics capabilities, Ware2Go manages inventory and order fulfillment more effectively with less time and effort.
“We are leveling the playing field by providing businesses of all sizes visibility and operational insights to guide decisions and optimize their supply chains,” commented Patrick Cadic, VP of Sales & Marketing for Ware2Go. “By putting our customers in control of their fulfillment processes, we’re helping them improve their distribution networks, compete at scale and grow their businesses.”
FedEx is Reshaping Last Mile with Autonomous Vehicles
FedEx is embarking on an expanded test of autonomous, driver-less delivery vehicles to develop its last-mile logistics.
The US logistics firm piloted autonomous vehicles from Nuro in April this year, and the pair will now explore that further in a multi-year partnership. Cosimo Leipold, Nuro’s head of partnerships, said the collaboration "will enable innovative, industry-first product offerings that will better everyday life and help make communities safer and greener".
FedEx will explore a variety of on-road use cases for the autonomous fleet, including multi-stop and appointment-based deliveries, beyond the boundaries mass movement of goods from A-B. The logistics company says the exponential growth in ecommerce is spurring its experimentation in new autonomy solutions, both in-warehouse and on-road.
“FedEx was built on innovation, and it continues to be an integral part of our culture and business strategy,” said Rebecca Yeung, vice president, advanced technology and innovation, FedEx Corporation. “We are excited to collaborate with an industry leader like Nuro as we continue to explore the use of autonomous technologies within our operations.”
The changing role of couriers
Unlike structured delivery networks, operating under long-term partnerships and contracts, agility is where couriers deliver true value - and their ability to deftly solve last-mile fulfilment has most acutely been felt during the pandemic. For the billions of people around the world forced to stay at home to protect themselves and their communities from the spreading COVID-19 virus, couriers have been a constant. They may have been the only knock at the door some people experienced for weeks or months at a time.
But the last-mile has been uprooted by a boom in ecommerce, a shift that has been most apparent in the UK, US, China and Japan, according to the Global Parcel Delivery Market Insight Report 2021 by Apex Insight. These are markets with dominant economies and populations used to running their lives with a tap of a screen or double-click of a mouse.
“Getting last mile delivery right has long been a challenge for retailers,” says Kees Jacobs, Vice President, Consumer Goods and Retail at Capgemini. “In 2019, 97% of retail organisations felt their last-mile delivery models were not sustainable for full-scale implementation across all locations. Despite increasing demand from customers, companies were struggling to make the last mile profitable and efficient.”
Jacobs says that the pandemic alleviated some of these stresses in the short term. With no other option, consumers were understanding and tolerant, if not entirely happy, with longer delivery times and less transparent tracking. “But, as extremely high delivery demand continues to be normal, customers will expect brands to contract their delivery times,” he adds.
Last mile's role in ESG
Demand and volume weren’t the only things that have changed during the pandemic - businesses looked closer to home and as a result became more sustainable. Bricks and mortar stores were transformed from mini-showrooms to quasi-fulfilment centres. Online retailers and other businesses sought local solutions to ship more faster. In densely populated London, UK alone, Accenture found that delivery van emissions dropped by 17%, while Chicago, USA and Sydney, Australia saw similar emissions savings.