UPS expanding healthcare network to simplify Latin American market access
Over the coming months, UPS will open and expand new facilities near Mexico City, Mexico, Sao Paulo, Brazil and Santiago, Chile, highlighting its continued investment in the region.
With these expansions, UPS's network in the region reaches nearly 70 percent of the total healthcare consumption and manufacturing markets in Latin America. The region includes two of the top 15 healthcare consumer markets worldwide and the UPS facilities are located in the largest consumption cities in these countries enabling efficient market access.
John Menna, UPS vice president of Global Healthcare Strategy said: "Latin America represents a strong growth opportunity for healthcare companies and providers who rely on UPS's network of dedicated facilities, air freight, and safety and compliance expertise to support their business goals.
These facilities offer greater access to the best-in-class logistics solutions for pharmaceutical, biotech and medical device companies serving Latin America, giving global healthcare customers the confidence they need."
The growing middle class is driving increased healthcare demand across emerging markets worldwide, including Latin America. Reaching new markets was identified by nearly 80 percent of healthcare executives in UPS's most recent annual "Pain in the (Supply) Chain" study which measures decision makers' concerns in healthcare logistics.
Romaine Seguin, president of UPS Americas Region said: "The opening of these facilities are a part of UPS's ongoing strategy to expand its footprint in vital markets and continued investment in technology to meet the demands of our customers.
Each expansion is designed to ensure we deliver service excellence. Our mission, which is posted in every UPS healthcare facility around the world, reminds employees that 'It's A Patient, Not A Package' as we put in place dedicated solutions and specially trained people who bring the mantra to life."
For more information on UPS's healthcare logistics expertise and solutions, visit: www.ups.com/healthcare.
FedEx is Reshaping Last Mile with Autonomous Vehicles
FedEx is embarking on an expanded test of autonomous, driver-less delivery vehicles to develop its last-mile logistics.
The US logistics firm piloted autonomous vehicles from Nuro in April this year, and the pair will now explore that further in a multi-year partnership. Cosimo Leipold, Nuro’s head of partnerships, said the collaboration "will enable innovative, industry-first product offerings that will better everyday life and help make communities safer and greener".
FedEx will explore a variety of on-road use cases for the autonomous fleet, including multi-stop and appointment-based deliveries, going beyond more traditional applications of the technology in single-route movement of goods from A-B. Exponential growth in ecommerce is spurring its broader experimentation in new autonomy solutions, Fed-Ex says, both in-warehouse and on-road.
“FedEx was built on innovation, and it continues to be an integral part of our culture and business strategy,” said Rebecca Yeung, Vice President, Advanced Technology and Innovation, FedEx Corporation. “We are excited to collaborate with an industry leader like Nuro as we continue to explore the use of autonomous technologies within our operations.”
The changing role of couriers
Unlike structured delivery networks, operating under long-term partnerships and contracts, agility is where couriers deliver true value - and their ability to deftly solve last-mile fulfilment has most acutely been felt during the pandemic. For the billions of people around the world forced to stay at home to protect themselves and their communities from the spreading COVID-19 virus, couriers have been a constant. They may have been the only knock at the door some people experienced for weeks or months at a time.
But the last-mile has been uprooted by a boom in ecommerce, a shift that has been most apparent in the UK, US, China and Japan, according to the Global Parcel Delivery Market Insight Report 2021 by Apex Insight. These are markets with dominant economies and populations used to running their lives with a tap of a screen or double-click of a mouse.
“Getting last mile delivery right has long been a challenge for retailers,” says Kees Jacobs, Vice President, Consumer Goods and Retail at Capgemini. “In 2019, 97% of retail organisations felt their last-mile delivery models were not sustainable for full-scale implementation across all locations. Despite increasing demand from customers, companies were struggling to make the last mile profitable and efficient.”
Jacobs says that the pandemic alleviated some of these stresses in the short term. With no other option, consumers were understanding and tolerant, if not entirely happy, with longer delivery times and less transparent tracking. “But, as extremely high delivery demand continues to be normal, customers will expect brands to contract their delivery times,” he adds.
Last mile's role in ESG
Demand and volume weren’t the only things that have changed during the pandemic - businesses looked closer to home and as a result became more sustainable. Bricks and mortar stores were transformed from mini-showrooms to quasi-fulfilment centres. Online retailers and other businesses sought local solutions to ship more faster. In densely populated London, UK alone, Accenture found that delivery van emissions dropped by 17%, while Chicago, USA and Sydney, Australia saw similar emissions savings.