UPS Begin Rebranding Kiala Locations in the Netherlands
UPS has announced that Kiala locations in the Netherlands will be co-branded as UPS Access Point locations.
This is the initial step in the full rebranding of Kiala locations to UPS Access Point locations, slated for completion in 2016. In addition, as part of the continuing UPS integration of the Kiala network, more convenient offerings are now available to online retailers and consumers in the Netherlands.
In order to meet the growing cross-border e-commerce need, online retailers and consumers in France, Germany, the Netherlands, Spain and the UK can now ship their goods ordered online directly to UPS Access Point/Kiala locations in any of these countries, as an alternative to home delivery.
For a Dutch consumer who may not be at home for a residential delivery, UPS parcels may be re-directed to a UPS Access Point/Kiala location, allowing them to pick up their packages on their own schedule and at their convenience. Delivery information notices, left by UPS drivers, will inform consumers that they can pick up their package the same day.
Consumers in these countries can also use UPS Access Point/Kiala locations to drop off labelled and pre-paid UPS parcels, including returns. Depending on what time of day a package is dropped off, it will be safely stored at the UPS Access Point/Kiala location and collected the same or the next working day by UPS.
Henk Kammeraat, Managing Director UPS Netherlands, said: "These additional services address the results of our 2013 Pulse of the Online Shopper survey in which consumers indicated that they want more control over when and where their purchases are delivered, and a convenient returns process.
“Additionally, it contributes to our sustainability efforts by reducing the number of return trips a driver needs to make to an address, which lowers carbon emissions."
UPS acquired Kiala in February 2012. Already deployed in the Benelux, France and Spain, the Kiala model has since been introduced under the name of UPS Paket ShopTM in Germany and UPS Access Point in the UK. The network today includes over 12,000 locations in 7 European markets with scope for further expansion. There are currently 700 UPS Access Point/Kiala locations in the Netherlands.
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UPS Posts Record Second Quarter with Revenues of $23.4bn
Growth across each of its core segments resulted in record results for UPS in the second quarter, with group revenues climbing 14.5% year on year to $23.4bn.
The global logistics outfit achieved consolidated operating profit of $3.3bn, up 47.3% compared to the same period in 2020. It is the second consecutive quarter of record profit, and a significant rise on Q1’s $2.9bn.
UPS Q2 Revenues in Brief
- Consolidated revenues: $23.4bn (+14.5% yoy)
- Domestic: $14.4bn (+10.2%)
- International: $4.82bn (+30%)
- Supply Chain Solutions: $4.2bn (+14.3%)
The US company’s domestic segment performed steadily with 10.2% revenue growth to $14.4bn. But it was its international and supply chain solutions segments where UPS saw the biggest gains. Strong demand in Europe led an increase in international revenues of 30% to $4.82bn. UPS’ supply chain solutions division saw revenue growth of 14.3% to $4.2bn, driven, the company said, “by strong demand in nearly all businesses”.
UPS’ steady growth throughout the pandemic has been led by the overarching vision of its chief executive Carol Tomé to do “better not bigger”, focussing on efficiency and high margin deliveries through its network over pure scale and volume.
“I want to thank all UPSers for executing our strategy and delivering high service levels, which fuelled record financial results in the second quarter,” she said. “Through our better not bigger framework, we are moving our world forward by delivering what matters.”
UPS Completes Sales of UPS Freight
The second quarter also saw UPS complete the divestiture of UPS Freight in a deal worth $800m - with a surprise result for the division, now called TForce Freight, under new owner TFI International.
“The second quarter was historically significant for TFI International, with the closing of our UPS Freight acquisition and record performance across the board,” said Alain Bédard, chairman, President and Chief Executive Officer, TFI International. “Particularly gratifying is the performance of TForce Freight, which has exceeded our operating ratio targets far ahead of schedule, and we have only just begun our work.”
In it first two months of ownership TFI reported that adjusted operating ratio (OR) was 90.1% for TForce Freight, far outperforming its forecasted OR of 96-97%.
“I wish to thank our entire team for their hard work and remarkable efforts, and officially welcome aboard our new TForce Freight colleagues who have seamlessly come under the TFI umbrella and are already making stronger than expected contributions,” Bédard added.