May 17, 2020

Top 10 Logistics Brands: CH Robinson

Supply Chain
Sean Galea-Pace
2 min
Having been featured in Supply Chain Digital’s Top 10 Logistics Brands in the February edition, we take a closer look at CH Robinson.
Having been featured in Supply Chain Digital’s Top 10 Logistics Brands in the February edition, we take a closer look at CH Robinson.

The company sol...

Having been featured in Supply Chain Digital’s Top 10 Logistics Brands in the February edition, we take a closer look at CH Robinson.

The company solves logistics problems for organisations all over the world and across a range of industries. It is considered one of the world’s leading logistics platforms and operates almost US$20bn in freight under management and 18 million shipments annually. It serves a diverse range of markets, including North America, Asia Pacific, EMEA, South America and Oceania. 

Its logistics services include Truckload, Less Than Truckload (LTL), Ocean Shipping, Air Freight, Intermodal and Customs Brokerage & Trade Compliance Services. CH Robinson serves a range of industries such as automotive logistics, manufacturing logistics and healthcare logistics among many others. The firm has three main international freight forwarding solutions, featuring its Ocean and Air Freight, in addition to its Global Order Logistics solution.


CH Robinson is committed to its sustainability drive. The firm has established an ambition to decrease its carbon intensity by 40% by 2025 over its 2018 baseline numbers. CH Robinson seeks to find energy efficiencies within its facilities and utilises renewable energy, invests in renewable energy certificates and participates in offset projects. These include obtaining gold LEED certification in its largest operating facility in Chicago, single sort recycling in its offices which enables 120 tons of waste saved and paperless invoicing for customers with the ultimate aim of being completely 100% paperless. CH Robinson also several industry-focused sustainability efforts such as participating in a partnership with SmartWay Transport Partnership, which measures and benchmarks freight transportation efficiency, as well as contributing to academic research. 

CH Robinson has embraced the latest technology in a bid to better meet businesses’ needs. The company has built technology for supply chain experts to provide faster, more meaningful improvements to operations. Its innovation incubator, CH Robinson Labs, delivers the latest predictive analytics and technology to solve customers’ supply chain challenges.

To find out the rest of the Top 10 Logistics Brands, click here!

For more information on procurement, supply chain and logistics topics - please take a look at the latest edition of Supply Chain Digital magazine.

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Jun 15, 2021

FedEx is Reshaping Last Mile with Autonomous Vehicles

3 min
FedEx is expanding a trial of autonomous vehicles in its last-mile logistics process with partner Nuro, including multi-stop and appointment deliveries

FedEx is embarking on an expanded test of autonomous, driver-less delivery vehicles to develop its last-mile logistics. 

The US logistics firm piloted autonomous vehicles from Nuro in April this year, and the pair will now explore that further in a multi-year partnership. Cosimo Leipold, Nuro’s head of partnerships, said the collaboration "will enable innovative, industry-first product offerings that will better everyday life and help make communities safer and greener". 

FedEx will explore a variety of on-road use cases for the autonomous fleet, including multi-stop and appointment-based deliveries, going beyond more traditional applications of the technology in single-route movement of goods from A-B. Exponential growth in ecommerce is spurring its broader experimentation in new autonomy solutions, Fed-Ex says, both in-warehouse and on-road. 

“FedEx was built on innovation, and it continues to be an integral part of our culture and business strategy,” said Rebecca Yeung, Vice President, Advanced Technology and Innovation, FedEx Corporation. “We are excited to collaborate with an industry leader like Nuro as we continue to explore the use of autonomous technologies within our operations.”


The changing role of couriers 

Unlike structured delivery networks, operating under long-term partnerships and contracts, agility is where couriers deliver true value - and their ability to deftly solve last-mile fulfilment has most acutely been felt during the pandemic. For the billions of people around the world forced to stay at home to protect themselves and their communities from the spreading COVID-19 virus, couriers have been a constant. They may have been the only knock at the door some people experienced for weeks or months at a time. 

But the last-mile has been uprooted by a boom in ecommerce, a shift that has been most apparent in the UK, US, China and Japan, according to the Global Parcel Delivery Market Insight Report 2021 by Apex Insight. These are markets with dominant economies and populations used to running their lives with a tap of a screen or double-click of a mouse. 

“Getting last mile delivery right has long been a challenge for retailers,” says Kees Jacobs, Vice President, Consumer Goods and Retail at Capgemini. “In 2019, 97% of retail organisations felt their last-mile delivery models were not sustainable for full-scale implementation across all locations. Despite increasing demand from customers, companies were struggling to make the last mile profitable and efficient.”

Jacobs says that the pandemic alleviated some of these stresses in the short term. With no other option, consumers were understanding and tolerant, if not entirely happy, with longer delivery times and less transparent tracking. “But, as extremely high delivery demand continues to be normal, customers will expect brands to contract their delivery times,” he adds. 

Last mile's role in ESG

Demand and volume weren’t the only things that have changed during the pandemic - businesses looked closer to home and as a result became more sustainable. Bricks and mortar stores were transformed from mini-showrooms to quasi-fulfilment centres. Online retailers and other businesses sought local solutions to ship more faster. In densely populated London, UK alone, Accenture found that delivery van emissions dropped by 17%, while Chicago, USA and Sydney, Australia saw similar emissions savings. 

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