May 17, 2020

Supply chain sources confirm iPad 3 production dates

Supply Chain Digital
iPad 3 Release
iPad 2 Christmas
Freddie Pierce
2 min
Holiday Apple shoppers, take heed! iPad 3 slated for production as early as January, supply chain sources confirm
All those holiday shoppers rushing out to buy the iPad 2 in time for Christmas may want to think again. According to unnamed supply chain sources cited...

All those holiday shoppers rushing out to buy the iPad 2 in time for Christmas may want to think again.

According to unnamed supply chain sources cited in DigiTimes, Apple is planning on releasing the latest installment in its popular iPad series of tablets within the next three or four months. Furthering that speculation, CitiGroup market analyst Kevin Chang told one Chinese newspaper that Foxconn will begin production on the new tablet as early as January.


Supply chain sources are confirming that production volume will be slightly under 10 million units during the first quarter of 2012, while an additional four to five million next-generation iPad tablets are projected to be produced during Q2.


Sharp reportedly earning share in Apple’s supply chain

Can Apple’s supply chain handle iPhone 4S release?

Check out December’s issue of Supply Chain Digital!

While the iPad ‘3’ news seems cut and dry, there are a growing number of conflicting reports surrounding Apple’s plans. The Mac Observer has written several stories on the topic, which include iPad 3 screen resolution figures from 2048 x 1536, while others sources say a 7” screen with the current 1024 x 768 resolution is a possibility.

We’ll keep our eye on the iPad 3 space, but let’s all give special thanks to our unnamed supply chain sources that break this news to consumers around the world this holiday season!

Click here to download Supply Chain Digital’s iPad app!

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Jun 17, 2021

Cainiao Network Launches Customer-Centric Logistics

3 min
Cainiao will focus on the customer experience in Singapore and Malaysia during its Tmall 618 Mid-Year Shopping Festival

As the logistics division of the Alibaba Group, Cainiao Smart Logistics Network has decided to provide its Southeast Asian customers with unsurpassed service during its annual shopping festival. Based on customer feedback surveys, the company will expand its real-time customer service support and speed up delivery times. ‘By expanding and deepening our services, we aim to provide a stronger logistics infrastructure that can bolster the booming eCommerce sector, support merchants’ expansion into new markets and diversify retail options for consumers’, said Chris Fan, Head of Cross-Border, Singapore, Cainiao Network.


Who Is Cainiao? 

According to TIME Magazine, Cainiao ‘is far from a typical logistics firm’. The company controls an open platform that allows it to collaborate with 3,000 logistics partners and 3 million couriers. This means that merchants can choose the least expensive and most efficient shipping options, based on Cainiao’s real-time logistics analytics. The company’s goal is to ship packages anywhere in the world in under 72 hours—and for less than US$3.00. 


For countless small business owners around the world, from coffee-growers to textile-weavers, this could change everything. Usually, it costs about US$100 to ship a DHL envelope from Shanghai to London in five days. Cainiao aims to change that. Said its CEO Wan Lin: ‘The biggest barrier to globalisation is logistics’. 


What’s Part of the Upgrade? 

Throughout the Tmall festival, Cainiao’s logistics upgrade will be divided into four critical segments: 


  • Real-time customer service support. Cainiao has launched a direct WhatsApp channel for customers to receive logistics updates and ask questions. 
  • Expansion of air freight parcel size and weight limits. Packages can now be up to 30 kilograms or 1-metre x 1.6 meters to help ship large items such as furniture. 
  • Daily air and sea freight connections. Shipping frequency will almost double to seven times weekly to maintain resilience and efficiency. 
  • Compensation for lost or damaged packages. Customers will be reimbursed up to RMB 2,000 (US$311). 


Where is the Company Headed? 

From June 1st to June 20th, the finale of Tmall, Cainiao will ensure that its customers feel confident in the company’s ability to deliver their packages. Despite global shipping delays due to COVID, the show will go on. Said Fan: ‘This series of customer-centric logistics upgrades reaffirms our goal of pursuing value-added services to enhance customers’ shopping experience while mitigating challenges posed by external factors’. 


Furthermore, Cainiao has recently expanded its Southeast Asian operations, achieving revenue growth of 68% year-over-year. In Malaysia, the logistics operation has partnered with BEST Inc. and Yunda; in Singapore, the company has partnered with Roadbull, Park & Parcel, and the Singapore Post. And if its recent measures help retain and grow its customer base, the company will be well-poised to lead the industry in resilient and customer-centric global logistics. ‘COVID-19 made everyone realise how important the logistics infrastructure backbone is’, said Wan. ‘And it gave us a peek at what Cainiao should look like in three years’. 



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