May 17, 2020

More than half of SMEs struggling to manage external suppliers

Global SCM
2 min
Fifty one percent of SMEs feel their business would perform better with fewer suppliers
Follow @SamJermy and @SupplyChainD on Twitter.BaseKit, the leading website building platform, has revealed the issues facing SMEs when managing external...

Follow @SamJermy and @SupplyChainD on Twitter.


BaseKit, the leading website building platform, has revealed the issues facing SMEs when managing external suppliers. In a survey of 500 decision makers in businesses with 25 employees or less, a staggering 51 percent felt that their business would perform better if they didn’t have to worry about multiple suppliers.

The survey revealed:

●      Over a third of businesses have no idea how many external suppliers they use

●      Of those that did, over 40 percent use more than 3 suppliers 

●      40 percent of SMEs have to manage multiple payments each month

The research was carried out by BaseKit to understand the impact on SMEs of managing multiple suppliers. Almost half of SMEs surveyed also revealed they are currently bundling their personal services such as the home phone, broadband and TV with one supplier, demonstrating an appetite for single sourcing that could be easily adopted to their business.

BaseKit’s CEO Juan Lobato said: “Consumers demand high quality, seamless services, both at work and at home. Trying to manage multiple service providers in high stress situations directly correlate’s with a service provider’s customer churn.  Creating a one stop shop will take the pressure off SMEs whilst creating a sticky approach for service providers that reduces churn.

“Smaller, more dynamic companies, often won’t have an IT or facilities department to take care of their suppliers and this is a big issue for SMEs trying to survive in a competitive economy.

“We have seen service providers beginning to accommodate SMEs via bundle packages and it is only a matter of time before businesses are able to incorporate their entire service needs under one roof: from hosting to packaged cloud services, SMEs will pick one supplier and be able to create their business from scratch.”

BaseKit is a platform that enables small businesses and designers to build and manage pleasing websites entirely in the browser. BaseKit’s website editor is available in 16 languages and multiple integrations are supported. For more information, please visit:

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Jun 8, 2021

DHL Claim Multi-Sector Collaboration Key to Fighting COVID

3 min
Global logistics leader DHL’s new white paper highlights what supply chain professionals have learned one year into the pandemic

Since January, global logistics leader DHL has distributed more than 200 million doses of the COVID vaccine to 120+ countries around the globe. While the US and UK recently rolled out immunisation plans to most citizens, countries with less developed infrastructure still desperately need more doses. In the United Arab Emirates (UAE), which currently has one of the highest per-capita immunisation rates, the government set up storage facilities to cover domestic and international demand. But storage, as we’ve learned, is little help if you can’t transport the goods.


This is where logistics leaders such as DHL make their impact. The company built over 50 new partnerships, bilateral and multilateral, to collaborate with pharmaceutical and private sector firms. With more than 350 DHL centres pressed into service, the group operated 9,000+ flights to ship the vaccine where it needed to go. 


Public-Private Partnerships

With new pandemic knowledge, DHL just released its “Revisiting Pandemic Resilience” white paper, which examined the role of logistics and supply chain companies in handling COVID-19. As Thomas Ellman, Head of Clinical Trials Logistics at DHL, said: “The past one year has highlighted the importance of logistics and supply chain management to manage the pandemic, ensure business continuity and protect public health. It has also shown us that together we are stronger”. 


Multisector partnerships, DHL said, enabled rapid, effective vaccine distribution. While international scientists developed a vaccine in record time—five times faster than any other vaccine in history—manufacturers ramped up production and logistics teams rolled out distribution three times faster than expected. When commercial routes faced backups, logistics operators worked with military officers to transport vaccines via helicopters and boats. 


In the UAE, the public-private HOPE Consortium distributed billions of COVID-19 doses to its civilians as well as other countries in need by partnering with commercial organisations such as DHL. For the first time, apropo for an unprecedented pandemic, logistics companies made strong connections with public health and government.


“While the race against the virus continues, leveraging the power of such collaborations and data analytics will be key”, said Katja Busch, Chief Commercial Officer DHL and Head of DHL Customer Solutions & Innovation. “We need to remain prepared for high patient and vaccine volumes, maintain logistics infrastructure and capacity, while planning for seasonal fluctuations by providing a stable and well-equipped platform for the years to come”. 


How Do We Sustain Immunisation? 

By the end of 2021, experts estimate that we need approximately 10 billion doses of vaccines—many of which will be shipped to areas of the world, such as India, South Africa, and Brazil, that lack significant infrastructure. This is perhaps the greatest divide between countries that have rolled out successful immunisation programmes and those that have not. As Busch noted, “the UAE’s significant investments in creating robust air, sea, and land infrastructure facilitated logistics and vaccine distribution, helping us keep supply chains resilient”. 


Neither is the novel coronavirus a one-time affair. If predictions hold, COVID will be similar to seasonal colds or the flu: here to stay. When fall comes around each year, governments will need to vaccinate the world as quickly as possible to ensure long-term immunisation against the virus. This time, logistics companies must be better prepared. 

Yet global immunisation, year after year, is no small order. To keep reinfection rates low and slow the spread of COVID, governments will likely need 7-9 billion annual doses of the vaccine to meet that mark. And if DHL’s white paper is any judge of success, multi-sector supply chain partnerships will set the gold standard.

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