May 17, 2020

Maersk headlines the Top 25 Container Carriers of 2010

Freddie Pierce
6 min
Net profit rose to $1.207 billion
Am I alone in not really knowing how to pronounce Maersk, the Danish-based company that was recently found to be the No. 1 container carrier in the worl...
Am I alone in not really knowing how to pronounce Maersk, the Danish-based company that was recently found to be the No. 1 container carrier in the world?

Is it May-ERSK? MUR-sk? MAYER-sk?

It’s just that in the English language (or should I say American) when you see “a” and “e” back-to-back like that it usually makes an “uh” sound. (Like antennae and larvae) Now I’m no linguist so I’m sure there are other ae-sound variations that I don’t know about, but those are the two words I think of when my brain processes how to say Maersk.

So I guess its mUH-rsk then? Maybe it’s just MURSK? You know, just something real quick like that. Whatever, this is making my stupid American brain hurt.

Though the Danish-based container carriers may throw me off with spellings and annunciations, there is nothing confusing about the business that Maersk does in the global shipping industry. With a TEU value at 2,142,582 and 14.5 percent market share, Maersk is the No. 1 container carrier in the world for the second consecutive year. See the Top 25 below.

But first, a couple of other notes about the Top 25 Container Carriers before we get started:

—The market share for the Top 3 carriers, Maersk, Mediterranean Shipping Co., and CMA CGM, all dropped about one percent from 2009, but the carriers were still able to maintain their respective positions in the Top 25.

—Evergreen Line and Hapag-Lloyd were the only container companies in the Top 5 that saw their market share increase from 2009 to 2010.

—The Chilean-based CSAV Group, which is the largest shipping company in Latin America, raised nine places from No. 16 to No. 7 in the latest results. CSAV nearly doubled the volume of its cargo ships in 2010, having increased from 291,423 to 582,279.

—If you want answers about why Maersk is the No. 1 every year, then just watch the construction of the largest container ship in the world in this remarkable Maersk Youtube video. Big Dog Ship

The Top 25, at last:

Company                        TEU                             Market Share                 2009 (ranking-market share)
1. Maersk                    2,142,582                             14.5                              (1-15.3)

2. Mediterranean       1,861,036                             12.6                              (2-11.5)

3. CMA CGM Group   1,208,076                              8.2                               (3-7.3)

4. Evergreen Line         605,498                               4.1                                (4-4.7)

5. Hapag-Lloyd             603,345                               4.1                                (6-3.7)

6. APL                             586,921                               4.0                                (7-3.7)

7. CSAV Group              582,279                               3.9                               (16-2.2)

8. COSCO Container   544,197                               3.7                                (5-3.7)

9. Hanjin Shipping       474,409                               3.2                                (10-2.9)

10. CSCL                       451,782                               3.1                                (8-3.4)

11. MOL                          403,057                              2.7

12. NYK Line                 388,278                               2.6

13. Hamburg Sud        374,864                               2.5

14. OOCL                      353,577                               2.4

15. K Line                      328,327                               2.2

16. Yang Ming Marine  322,091                              2.2

17. Zim                           318,485                              2.2

18. Hyundai M.M.          287,481                              1.9

19. PIL                            260,134                              1.8

20. UASC                       216,799                              1.5

21. Wan Hai Lines       181,934                              1.2

22. TS Lines                    84,457                              0.6

23. HDS Lines                 74,174                             0.5

24. MISC Berhad             68,117                             0.5

25. CCNI                           56,529                             0.4

Want another Top 25? Check out the Top 25 Supply Chains in the World. You’ll never guess who No. 1 on that list is.


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Jun 17, 2021

Cainiao Network Launches Customer-Centric Logistics

3 min
Cainiao will focus on the customer experience in Singapore and Malaysia during its Tmall 618 Mid-Year Shopping Festival

As the logistics division of the Alibaba Group, Cainiao Smart Logistics Network has decided to provide its Southeast Asian customers with unsurpassed service during its annual shopping festival. Based on customer feedback surveys, the company will expand its real-time customer service support and speed up delivery times. ‘By expanding and deepening our services, we aim to provide a stronger logistics infrastructure that can bolster the booming eCommerce sector, support merchants’ expansion into new markets and diversify retail options for consumers’, said Chris Fan, Head of Cross-Border, Singapore, Cainiao Network.


Who Is Cainiao? 

According to TIME Magazine, Cainiao ‘is far from a typical logistics firm’. The company controls an open platform that allows it to collaborate with 3,000 logistics partners and 3 million couriers. This means that merchants can choose the least expensive and most efficient shipping options, based on Cainiao’s real-time logistics analytics. The company’s goal is to ship packages anywhere in the world in under 72 hours—and for less than US$3.00. 


For countless small business owners around the world, from coffee-growers to textile-weavers, this could change everything. Usually, it costs about US$100 to ship a DHL envelope from Shanghai to London in five days. Cainiao aims to change that. Said its CEO Wan Lin: ‘The biggest barrier to globalisation is logistics’. 


What’s Part of the Upgrade? 

Throughout the Tmall festival, Cainiao’s logistics upgrade will be divided into four critical segments: 


  • Real-time customer service support. Cainiao has launched a direct WhatsApp channel for customers to receive logistics updates and ask questions. 
  • Expansion of air freight parcel size and weight limits. Packages can now be up to 30 kilograms or 1-metre x 1.6 meters to help ship large items such as furniture. 
  • Daily air and sea freight connections. Shipping frequency will almost double to seven times weekly to maintain resilience and efficiency. 
  • Compensation for lost or damaged packages. Customers will be reimbursed up to RMB 2,000 (US$311). 


Where is the Company Headed? 

From June 1st to June 20th, the finale of Tmall, Cainiao will ensure that its customers feel confident in the company’s ability to deliver their packages. Despite global shipping delays due to COVID, the show will go on. Said Fan: ‘This series of customer-centric logistics upgrades reaffirms our goal of pursuing value-added services to enhance customers’ shopping experience while mitigating challenges posed by external factors’. 


Furthermore, Cainiao has recently expanded its Southeast Asian operations, achieving revenue growth of 68% year-over-year. In Malaysia, the logistics operation has partnered with BEST Inc. and Yunda; in Singapore, the company has partnered with Roadbull, Park & Parcel, and the Singapore Post. And if its recent measures help retain and grow its customer base, the company will be well-poised to lead the industry in resilient and customer-centric global logistics. ‘COVID-19 made everyone realise how important the logistics infrastructure backbone is’, said Wan. ‘And it gave us a peek at what Cainiao should look like in three years’. 



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