May 17, 2020

Maersk announces low-sulphur surcharge

Maersk
sea cargo
Sea Freight
green initiatives
Admin
2 min
Switching to more environmentally friendly fuel will cost more
Follow @SamJermy and @SupplyChainD on Twitter.Maersk Line has announced that from 1 January 2015, it will implement a surcharge on cargo with an origin...

Follow @SamJermy and @SupplyChainD on Twitter.

 

Maersk Line has announced that from 1 January 2015, it will implement a surcharge on cargo with an origin or destination in the new low-sulphur zones.

These low-sulphur zones are being introduced by the European Union (EU) in the North Sea, Baltic Sea and English Channel as well as one being implemented on both coasts of North America.

The surcharge varies, depending how many miles cargo remains in the control zone.

The new regulations require the amount of sulphur in emissions to be reduced from 1 percent to 0.1 percent and low-sulphur fuel is thought to be 50-60 percent more expensive.

The world’s second biggest shipping line Mediterranean Shipping Company has also announced similar charges, and this comes after both MSC and Maersk announced a 10 year vessel sharing agreement on the Asia-Europe, transatlantic and transpacific trade lanes.

The EU want to reduce levels of sulphur in the air as it causes respiratory problems when breathed in and can react with other substances to form sulphuric acid and sulphur particles.

Cargo on the Asia-North Europe route will be charged £19 per forty-foot container (FEU) and, on the US-North Europe route, the charge will be £88 per feu.

The difference in the charge is because US-North Europe cargo has to go through two emissions zones, whereas Asia-North Europe cargo only enters one.

Cargo heading to or from the Baltic zone (Russia, Finland, Latvia and Lithuania) will be charged an additional £63 per FEU.

The most affected service will be from Montreal to the Port of St Petersburg which goes through 5,000 miles of control zone in total.

More information on the latest Maersk Group news can be found at: http://www.maersk.com/en/the-maersk-group/press-room/press-release-archive/2014/10/vessel-sharing-agreement-to-be-implemented-as-planned

Share article

Jun 17, 2021

Cainiao Network Launches Customer-Centric Logistics

Cainiao
Alibaba
Logistics
Tmall618
3 min
Cainiao will focus on the customer experience in Singapore and Malaysia during its Tmall 618 Mid-Year Shopping Festival

As the logistics division of the Alibaba Group, Cainiao Smart Logistics Network has decided to provide its Southeast Asian customers with unsurpassed service during its annual shopping festival. Based on customer feedback surveys, the company will expand its real-time customer service support and speed up delivery times. ‘By expanding and deepening our services, we aim to provide a stronger logistics infrastructure that can bolster the booming eCommerce sector, support merchants’ expansion into new markets and diversify retail options for consumers’, said Chris Fan, Head of Cross-Border, Singapore, Cainiao Network.

 

Who Is Cainiao? 

According to TIME Magazine, Cainiao ‘is far from a typical logistics firm’. The company controls an open platform that allows it to collaborate with 3,000 logistics partners and 3 million couriers. This means that merchants can choose the least expensive and most efficient shipping options, based on Cainiao’s real-time logistics analytics. The company’s goal is to ship packages anywhere in the world in under 72 hours—and for less than US$3.00. 

 

For countless small business owners around the world, from coffee-growers to textile-weavers, this could change everything. Usually, it costs about US$100 to ship a DHL envelope from Shanghai to London in five days. Cainiao aims to change that. Said its CEO Wan Lin: ‘The biggest barrier to globalisation is logistics’. 

 

What’s Part of the Upgrade? 

Throughout the Tmall festival, Cainiao’s logistics upgrade will be divided into four critical segments: 

 

  • Real-time customer service support. Cainiao has launched a direct WhatsApp channel for customers to receive logistics updates and ask questions. 
  • Expansion of air freight parcel size and weight limits. Packages can now be up to 30 kilograms or 1-metre x 1.6 meters to help ship large items such as furniture. 
  • Daily air and sea freight connections. Shipping frequency will almost double to seven times weekly to maintain resilience and efficiency. 
  • Compensation for lost or damaged packages. Customers will be reimbursed up to RMB 2,000 (US$311). 

 

Where is the Company Headed? 

From June 1st to June 20th, the finale of Tmall, Cainiao will ensure that its customers feel confident in the company’s ability to deliver their packages. Despite global shipping delays due to COVID, the show will go on. Said Fan: ‘This series of customer-centric logistics upgrades reaffirms our goal of pursuing value-added services to enhance customers’ shopping experience while mitigating challenges posed by external factors’. 

 

Furthermore, Cainiao has recently expanded its Southeast Asian operations, achieving revenue growth of 68% year-over-year. In Malaysia, the logistics operation has partnered with BEST Inc. and Yunda; in Singapore, the company has partnered with Roadbull, Park & Parcel, and the Singapore Post. And if its recent measures help retain and grow its customer base, the company will be well-poised to lead the industry in resilient and customer-centric global logistics. ‘COVID-19 made everyone realise how important the logistics infrastructure backbone is’, said Wan. ‘And it gave us a peek at what Cainiao should look like in three years’. 

 

 

Share article