Kuhne + Nagel opens Singapore centre for integrated logistics
Kuehne + Nagle has opened a new control centre for integrated logistics in Singapore, as it looks to strengthen its regional market position.
The move is aimed at enhancing the company’s end-to-end logistics offering and infrastructure in Asia Pacific, in line with its global end-to-end strategy presented at the Capital Markets Day in London in September.
The new centre in Singapore will further strengthen its global network of integrated logistics control centres, which consists of seven locations across the globe. Within these, supply chain professionals with industry-specific expertise and local market knowledge are responsible for the development and management of end-to-end integrated logistics services across key markets.
In the Asia Pacific region, focus countries are particularly Australia, China, India, Japan and Singapore.
At the beginning of October 2013 Detlef Trefzger, Kuehne + Nagel Chief Executive Officer, and Alfred Hofmann, President of Kuehne + Nagel’s South Asia Pacific region, attended a ribbon-cutting ceremony to officially open the Singapore Logistics Control Centre in the presence of government officials.
Trefzger said: “The new development underlines Kuehne + Nagel’s commitment to providing best-in-class end-to-end supply chain services around the globe and it marks an important milestone for us in Asia Pacific.
“Leveraging on our new platform in Singapore, our customers can focus on their core competencies while constantly improving their supply chain performance, reducing transaction costs and increasing efficiencies in today’s dynamic marketplace.”
This latest logistics offering is based on a range of services aimed at fulfilling customers’ needs across international supply chains.
Kuehne + Nagel’s Asia Pacific customer base in integrated logistics comprises globally leading companies especially from the FMCG, pharmaceutical and healthcare, high-tech and oil and gas industries. A typical range of services is provided to a fast moving consumer goods customer, where Kuehne + Nagel manages all of its international sea- and airfreight movements for both raw and packaging materials into its factory network in the region, and finished goods flows to all markets within the region.
On the global level, the Singapore logistics control centre is managing the worldwide logistics for a customer in the pharmaceutical & healthcare industry, together with Kuehne + Nagel’s logistics control centres in North Carolina, USA and Luxembourg.
Services provided include the management of sales orders from the customer’s factories in Europe, North America and Asia Pacific, the coordination of last mile transportation and the installation of medical equipment in the hospitals.
FedEx is Reshaping Last Mile with Autonomous Vehicles
FedEx is embarking on an expanded test of autonomous, driver-less delivery vehicles to develop its last-mile logistics.
The US logistics firm piloted autonomous vehicles from Nuro in April this year, and the pair will now explore that further in a multi-year partnership. Cosimo Leipold, Nuro’s head of partnerships, said the collaboration "will enable innovative, industry-first product offerings that will better everyday life and help make communities safer and greener".
FedEx will explore a variety of on-road use cases for the autonomous fleet, including multi-stop and appointment-based deliveries, going beyond more traditional applications of the technology in single-route movement of goods from A-B. Exponential growth in ecommerce is spurring its broader experimentation in new autonomy solutions, Fed-Ex says, both in-warehouse and on-road.
“FedEx was built on innovation, and it continues to be an integral part of our culture and business strategy,” said Rebecca Yeung, Vice President, Advanced Technology and Innovation, FedEx Corporation. “We are excited to collaborate with an industry leader like Nuro as we continue to explore the use of autonomous technologies within our operations.”
The changing role of couriers
Unlike structured delivery networks, operating under long-term partnerships and contracts, agility is where couriers deliver true value - and their ability to deftly solve last-mile fulfilment has most acutely been felt during the pandemic. For the billions of people around the world forced to stay at home to protect themselves and their communities from the spreading COVID-19 virus, couriers have been a constant. They may have been the only knock at the door some people experienced for weeks or months at a time.
But the last-mile has been uprooted by a boom in ecommerce, a shift that has been most apparent in the UK, US, China and Japan, according to the Global Parcel Delivery Market Insight Report 2021 by Apex Insight. These are markets with dominant economies and populations used to running their lives with a tap of a screen or double-click of a mouse.
“Getting last mile delivery right has long been a challenge for retailers,” says Kees Jacobs, Vice President, Consumer Goods and Retail at Capgemini. “In 2019, 97% of retail organisations felt their last-mile delivery models were not sustainable for full-scale implementation across all locations. Despite increasing demand from customers, companies were struggling to make the last mile profitable and efficient.”
Jacobs says that the pandemic alleviated some of these stresses in the short term. With no other option, consumers were understanding and tolerant, if not entirely happy, with longer delivery times and less transparent tracking. “But, as extremely high delivery demand continues to be normal, customers will expect brands to contract their delivery times,” he adds.
Last mile's role in ESG
Demand and volume weren’t the only things that have changed during the pandemic - businesses looked closer to home and as a result became more sustainable. Bricks and mortar stores were transformed from mini-showrooms to quasi-fulfilment centres. Online retailers and other businesses sought local solutions to ship more faster. In densely populated London, UK alone, Accenture found that delivery van emissions dropped by 17%, while Chicago, USA and Sydney, Australia saw similar emissions savings.