Kuehne + Nagel reopens North American regional Integrated Logistics Control Centre
To meet the growing demand for its end-to-end logistics solutions and to enhance its offering and infrastructure in North America, Kuehne + Nagel has relaunched its regional Control Centre for Integrated Logistics in Raleigh, USA.
In the presence of numerous key customers, government officials and staff members, John Hextall, President and CEO for Kuehne + Nagel, North America Region, and Tobias Jerschke, Global Head of Integrated Logistics, attended a ribbon-cutting ceremony for the official reopening of the extended logistics control centre.
The relaunch is accompanied by the relocation to more modern and spacious offices, hereby representing and allocating the strategic orientation and increasing opportunities for integrated logistics in North America.
In line with Kuehne + Nagel’s global end-to-end strategy the LCC in Raleigh will further strengthen Kuehne + Nagel’s worldwide network of integrated logistics control centres, consisting of six strategic locations across the globe.
Within these, supply chain professionals with industry-specific expertise and local market knowledge are responsible for the development and management of end-to-end integrated logistics services across key markets.
Tobias Jerschke, Global Head of Kuehne + Nagel Integrated Logistics said: “With the extension of the LCC in Raleigh our customers from the automotive, aerospace, consumer, high-tech, industrial and pharmaceutical sectors will further benefit from our best-in-class service.
“Our holistic supply chain visibility and control tools deliver solutions which are tailored to meet each client’s specific needs.”
Kuehne + Nagel is an established market leader within the North America Region, comprising of Canada, Mexico and the United States. More than 100 employees in the region are currently dedicated to integrated logistics solutions and services, while future growth and market opportunities are expected to drive this number up significantly in the following years.
The value proposition of Kuehne + Nagel’s integrated logistics offering is based on a comprehensive range of services that addresses the fulfilment of customers’ orders across international supply chains.
Dedicated customer-related teams for contract management, continuous improvement, logistics partner management and customer analytics closely collaborate in a shared environment.
This will be for the efficient provision of request & exception management, visibility & event monitoring, order fulfilment, transport management, freight settlement, business systems support as well as report and performance management.
With approximately 63,000 employees at more than 1000 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based integrated logistics solutions. Further information can be found at http://www.kn-portal.com/about_us/media_relations/news/show/?tx_knnews_pi1[uid]=4810&cHash=3299f388d1d809f41d74dd234e334c8a
FedEx is Reshaping Last Mile with Autonomous Vehicles
FedEx is embarking on an expanded test of autonomous, driver-less delivery vehicles to develop its last-mile logistics.
The US logistics firm piloted autonomous vehicles from Nuro in April this year, and the pair will now explore that further in a multi-year partnership. Cosimo Leipold, Nuro’s head of partnerships, said the collaboration "will enable innovative, industry-first product offerings that will better everyday life and help make communities safer and greener".
FedEx will explore a variety of on-road use cases for the autonomous fleet, including multi-stop and appointment-based deliveries, going beyond more traditional applications of the technology in single-route movement of goods from A-B. Exponential growth in ecommerce is spurring its broader experimentation in new autonomy solutions, Fed-Ex says, both in-warehouse and on-road.
“FedEx was built on innovation, and it continues to be an integral part of our culture and business strategy,” said Rebecca Yeung, Vice President, Advanced Technology and Innovation, FedEx Corporation. “We are excited to collaborate with an industry leader like Nuro as we continue to explore the use of autonomous technologies within our operations.”
The changing role of couriers
Unlike structured delivery networks, operating under long-term partnerships and contracts, agility is where couriers deliver true value - and their ability to deftly solve last-mile fulfilment has most acutely been felt during the pandemic. For the billions of people around the world forced to stay at home to protect themselves and their communities from the spreading COVID-19 virus, couriers have been a constant. They may have been the only knock at the door some people experienced for weeks or months at a time.
But the last-mile has been uprooted by a boom in ecommerce, a shift that has been most apparent in the UK, US, China and Japan, according to the Global Parcel Delivery Market Insight Report 2021 by Apex Insight. These are markets with dominant economies and populations used to running their lives with a tap of a screen or double-click of a mouse.
“Getting last mile delivery right has long been a challenge for retailers,” says Kees Jacobs, Vice President, Consumer Goods and Retail at Capgemini. “In 2019, 97% of retail organisations felt their last-mile delivery models were not sustainable for full-scale implementation across all locations. Despite increasing demand from customers, companies were struggling to make the last mile profitable and efficient.”
Jacobs says that the pandemic alleviated some of these stresses in the short term. With no other option, consumers were understanding and tolerant, if not entirely happy, with longer delivery times and less transparent tracking. “But, as extremely high delivery demand continues to be normal, customers will expect brands to contract their delivery times,” he adds.
Last mile's role in ESG
Demand and volume weren’t the only things that have changed during the pandemic - businesses looked closer to home and as a result became more sustainable. Bricks and mortar stores were transformed from mini-showrooms to quasi-fulfilment centres. Online retailers and other businesses sought local solutions to ship more faster. In densely populated London, UK alone, Accenture found that delivery van emissions dropped by 17%, while Chicago, USA and Sydney, Australia saw similar emissions savings.