May 17, 2020

FedEx teams with ProFlowers for Mother's Day

Mother's Day
Freddie Pierce
3 min
FedEx, ProFlowers are there for last-minute Mother’s Day shoppers
Its still April and were talking about Mothers Day, but according to a survey issued by FedEx, most Americans dont even know what day the holiday falls...

It’s still April and we’re talking about Mother’s Day, but according to a survey issued by FedEx, most Americans don’t even know what day the holiday falls on.

Part of the confusion is due to the fact that Mother’s Day falls on May 8, the earliest possible date. Nonetheless, the FedEx report revealed that 44 percent of Americans think Mother’s Day falls after May 8, while 10 percent simply do not know which date it is.

FedEx is teaming up with ProFlowers to save you (and your family) the aggravation of not knowing ahead of time when Mother’s Day is, as the companies will be working together to deliver flowers and gifts on Mother’s Day itself.

According to FedEx, customers will be able to order all the way up until late Saturday afternoon on May 7 for gifts to be delivered on Mother’s Day.


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Here are the other FedEx and ProFlowers offers to help you out this Mother’s Day:

- For the nearly half of Americans (46 percent) who shop for Mother's Day two to seven days before the holiday and plan to ship their gifts to Mom, FedEx offers a variety of shipping options:

- Packages shipped using FedEx Ground or FedEx Home Delivery are delivered within one to five business days. For those who plan ahead, the deadline for shipping Mother's Day gifts with FedEx Ground is Saturday, April 30.

- FedEx Express offers FedEx Overnight, FedEx 2Day® and FedEx Express Saver® (three-day) shipping services to accommodate those who wait a bit longer to select and ship a gift for Mom. The latest deadline for shipping with delivery in time for Mother's Day is Friday, May 6.

- Gift givers who plan to deliver their Mother's Day gifts in person (51 percent) may have the most options. Not only will they have plenty of time to order gifts online to ship to their homes, but they could also consider customizing the gift at FedEx Office locations - a popular trend according to a related survey from FedEx Office set for release later this week.

For Mother’s Day, FedEx expects to make hundreds of thousands of deliveries on top of its daily volume of 8.5 million shipments. FedEx will deliver millions of pounds of flowers, chocolates, teddy bears and other gifts during the week leading up to Mother’s Day.

It’s early, but it’s always a good idea to plan ahead. In case you don’t, however, FedEx and ProFlowers are there to help you out.

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Jun 15, 2021

FedEx is Reshaping Last Mile with Autonomous Vehicles

3 min
FedEx is expanding a trial of autonomous vehicles in its last-mile logistics process with partner Nuro, including multi-stop and appointment deliveries

FedEx is embarking on an expanded test of autonomous, driver-less delivery vehicles to develop its last-mile logistics. 

The US logistics firm piloted autonomous vehicles from Nuro in April this year, and the pair will now explore that further in a multi-year partnership. Cosimo Leipold, Nuro’s head of partnerships, said the collaboration "will enable innovative, industry-first product offerings that will better everyday life and help make communities safer and greener". 

FedEx will explore a variety of on-road use cases for the autonomous fleet, including multi-stop and appointment-based deliveries, going beyond more traditional applications of the technology in single-route movement of goods from A-B. Exponential growth in ecommerce is spurring its broader experimentation in new autonomy solutions, Fed-Ex says, both in-warehouse and on-road. 

“FedEx was built on innovation, and it continues to be an integral part of our culture and business strategy,” said Rebecca Yeung, Vice President, Advanced Technology and Innovation, FedEx Corporation. “We are excited to collaborate with an industry leader like Nuro as we continue to explore the use of autonomous technologies within our operations.”


The changing role of couriers 

Unlike structured delivery networks, operating under long-term partnerships and contracts, agility is where couriers deliver true value - and their ability to deftly solve last-mile fulfilment has most acutely been felt during the pandemic. For the billions of people around the world forced to stay at home to protect themselves and their communities from the spreading COVID-19 virus, couriers have been a constant. They may have been the only knock at the door some people experienced for weeks or months at a time. 

But the last-mile has been uprooted by a boom in ecommerce, a shift that has been most apparent in the UK, US, China and Japan, according to the Global Parcel Delivery Market Insight Report 2021 by Apex Insight. These are markets with dominant economies and populations used to running their lives with a tap of a screen or double-click of a mouse. 

“Getting last mile delivery right has long been a challenge for retailers,” says Kees Jacobs, Vice President, Consumer Goods and Retail at Capgemini. “In 2019, 97% of retail organisations felt their last-mile delivery models were not sustainable for full-scale implementation across all locations. Despite increasing demand from customers, companies were struggling to make the last mile profitable and efficient.”

Jacobs says that the pandemic alleviated some of these stresses in the short term. With no other option, consumers were understanding and tolerant, if not entirely happy, with longer delivery times and less transparent tracking. “But, as extremely high delivery demand continues to be normal, customers will expect brands to contract their delivery times,” he adds. 

Last mile's role in ESG

Demand and volume weren’t the only things that have changed during the pandemic - businesses looked closer to home and as a result became more sustainable. Bricks and mortar stores were transformed from mini-showrooms to quasi-fulfilment centres. Online retailers and other businesses sought local solutions to ship more faster. In densely populated London, UK alone, Accenture found that delivery van emissions dropped by 17%, while Chicago, USA and Sydney, Australia saw similar emissions savings. 

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