May 17, 2020

DHL Express launches UK giveaway

DHL Express
logistics and distribution
Freddie Pierce
2 min
The Nectar loyalty card became the UK's biggest in 2010
Written BY: admin As part of its new partnership with Nectar Business, DHL Express, the worlds leading international express delivery company, announce...

Written BY: admin

As part of its new partnership with Nectar Business, DHL Express, the world’s leading international express delivery company, announced today it will give away 2.5 million Nectar points to small and medium enterprises (SME’s).

To celebrate DHL Express joining Nectar Business to issue Nectar points for SME’s customers, DHL Express is launching a campaign to find the UK’s smartest small business across London, Birmingham, Manchester, Edinburgh and Cardiff through a week-long local radio campaign.

The partnership, intends to provide better value for small and medium sized customers who send express shipments. It will enable businesses to collect two Nectar points per pound spent with DHL Express.

“This is just one of the many ways in which we are looking to support small businesses in an increasingly difficult economic climate,” Shannon Diett, Director of Marketing at DHL Express UK, said. “The partnership with Nectar Business is really exciting for us and we’re proud to be able to reward our customers through such a well established loyalty program.”


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The Nectar loyalty card launched in 2002 in the United Kingdom. The card overtook the Tesco Club card in 2010 to become the UK’s most popular loyalty card, and is also available in Italy.

Cardholders can also collect points online with over 500 retailer partners at Louise Issacs, the Head of Nectar Business, thinks the partnership and the giveaway will help jumpstart small and medium sized enterprises.

“By offering the chance to win 2.5 million Nectar points, in addition to the on-going opportunity to earn rewards on everyday business expenditure, we’re excited to partner with DHL Express to enable SMEs to spend points on themselves or their business,” Issacs said.

Businesses that sign up for the program can collect points through all the Nectar Business partners, including Viking Direct, Dulux Decorator Centres, Brakes Food Services and Premierline Direct.

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Edited by Kevin Scarpati

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Jun 15, 2021

FedEx is Reshaping Last Mile with Autonomous Vehicles

3 min
FedEx is expanding a trial of autonomous vehicles in its last-mile logistics process with partner Nuro, including multi-stop and appointment deliveries

FedEx is embarking on an expanded test of autonomous, driver-less delivery vehicles to develop its last-mile logistics. 

The US logistics firm piloted autonomous vehicles from Nuro in April this year, and the pair will now explore that further in a multi-year partnership. Cosimo Leipold, Nuro’s head of partnerships, said the collaboration "will enable innovative, industry-first product offerings that will better everyday life and help make communities safer and greener". 

FedEx will explore a variety of on-road use cases for the autonomous fleet, including multi-stop and appointment-based deliveries, going beyond more traditional applications of the technology in single-route movement of goods from A-B. Exponential growth in ecommerce is spurring its broader experimentation in new autonomy solutions, Fed-Ex says, both in-warehouse and on-road. 

“FedEx was built on innovation, and it continues to be an integral part of our culture and business strategy,” said Rebecca Yeung, Vice President, Advanced Technology and Innovation, FedEx Corporation. “We are excited to collaborate with an industry leader like Nuro as we continue to explore the use of autonomous technologies within our operations.”


The changing role of couriers 

Unlike structured delivery networks, operating under long-term partnerships and contracts, agility is where couriers deliver true value - and their ability to deftly solve last-mile fulfilment has most acutely been felt during the pandemic. For the billions of people around the world forced to stay at home to protect themselves and their communities from the spreading COVID-19 virus, couriers have been a constant. They may have been the only knock at the door some people experienced for weeks or months at a time. 

But the last-mile has been uprooted by a boom in ecommerce, a shift that has been most apparent in the UK, US, China and Japan, according to the Global Parcel Delivery Market Insight Report 2021 by Apex Insight. These are markets with dominant economies and populations used to running their lives with a tap of a screen or double-click of a mouse. 

“Getting last mile delivery right has long been a challenge for retailers,” says Kees Jacobs, Vice President, Consumer Goods and Retail at Capgemini. “In 2019, 97% of retail organisations felt their last-mile delivery models were not sustainable for full-scale implementation across all locations. Despite increasing demand from customers, companies were struggling to make the last mile profitable and efficient.”

Jacobs says that the pandemic alleviated some of these stresses in the short term. With no other option, consumers were understanding and tolerant, if not entirely happy, with longer delivery times and less transparent tracking. “But, as extremely high delivery demand continues to be normal, customers will expect brands to contract their delivery times,” he adds. 

Last mile's role in ESG

Demand and volume weren’t the only things that have changed during the pandemic - businesses looked closer to home and as a result became more sustainable. Bricks and mortar stores were transformed from mini-showrooms to quasi-fulfilment centres. Online retailers and other businesses sought local solutions to ship more faster. In densely populated London, UK alone, Accenture found that delivery van emissions dropped by 17%, while Chicago, USA and Sydney, Australia saw similar emissions savings. 

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