Unlock the potential of digital transformation with Appian

By Appian
Appian is an end-to-end AI-powered process automation platform that helps businesses manage processes and customers more effectively by moving them away from siloed data toward real-time data that informs strategic decision making.
Appian helps firms unlock the power of a digital transformation while working with existing systems and maintaining quality services

Every supply chain manager is looking to find ways to unlock the potential of digital transformation, but how can this be done while working with existing systems and maintaining quality of service in a live environment?

Tackling information silos is a good starting point for unlocking business value using real-time data, because this can help automate and optimize processes and deliver better results for the business and for clients.

Appian is an end-to-end AI-powered process automation platform that helps manage businesses' processes and customers more effectively by moving them away from siled data toward real-time data that informs strategic decision making.

Meaningful data has never been more important, following the unprecedented upheaval of recent years. A conveyor belt of events - from the pandemic and geopolitical tension to inflation and looming recession - continue to cause significant and ongoing disruption to supply chains across the globe. Supply chain resilience is critically important, and for business this means reimagining business processes, to make them fit for today's 'new normal' of seemingly never-ending catastrophes and problems.

Will chaos continue to reign supreme in 2023 and beyond? How can companies evolve their supply chain management to survive or even thrive in the future, no matter what comes next? We asked a number of industry experts these, and other, questions. Peter Liddell, a Partner at KPMG, believes the pain-points for supply chain will continue to come.

“This year is seeing disruption and will continue to do so. Organizations will go on having trouble with transport logistics, as many of the global ocean freight providers haven't yet caught up to the demand. He adds that many industries producing critical components - such as semiconductors, packaging and raw materials - also haven't fully caught up. “With consumption so high we could face shortages, or run out of critical production inputs,” he warns. “This could lead to more supply imbalances for critical industries.”

Deepak Mavatoor is Managing Partner at Tata Consultancy Services. Asked what makes the difference between businesses that

successfully adapt and those that don't, Matavoor said: “The best

companies focus on scenario planning. Why in the professional world do we always plan for an ideal scenario? We don't do this in our personal lives. “The concept of resilience isn't that you won't fail, but rather that you should be able to get back up fast.”

As for Joaquim Duarte Oliveira, Supply Chain & Network Operations Leader with Deloitte in Portugal, he feels technology today is better able to support agile and resilient supply chain processes. “Many technologies, including AI, machine learning, IoT, cloud computing, and data availability, are maturing and offering more capabilities at a lower cost than before,” he says. 

He adds: “For instance, scenario planning – which handles an enormous amount of data – used to be an issue but the expansion of computing power and flexible visualisation now enables both exception management and near real-time scenario planning.”

Vlad Filippov, Founder and CEO of a product development and engineering company Spark Equation says being more connected to suppliers will be vital if firms are to thwart all these challenges, and thrive. 

"Start with compatibility," he advises. “If your process is too rigid and you're not able to connect the technology between your company and third parties, the core of your business will be closed off and you won't be able to connect with the rest of the world. 

“As soon as things start changing, your system might not be effective and you won't be able to adapt.”

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