JAGGAER & the autonomous commerce revolution

The autonomous commerce revolution at JAGGAER uses AI & machine learning to help employees save time and allows staff to complete more high value tasks

JAGGAER has set out its 2022 vision for Autonomous Commerce, a self-governing B2B experience which relays buyers, suppliers, things (IoT) and partners.

Founded in 1995, JAGGAER is the procure-to-pay provider of choice with a US$162mn revenue. In 2021, more than US$500bn worth of goods flowed through JAGGAER’s Enterprise Commerce Network.

AI and machine learning provides smart-match solutions 

JAGGAER boasts more than five million global suppliers on its Enterprise Commerce Network, offering buyers access to its mountain of supply chain sources. 

Applying what it has learned over the past two and a half decades, JAGGAER is leading the Autonomous Commerce revolution to create a more simple and efficient ecosystem for those working in the supply chain. 

In using AI and machine learning, JAGGAER’s Digital Mind solution also provides smart-match recommendations. This helps buyers reduce their supplier risk and grow their revenues, by autonomously completing repetitive and time-consuming tasks. In turn, this frees employees to focus on high-value activities.

Rethinking traditional supply chain models with Autonomous Commerce 

Jim Bureau, CEO of JAGGAER, knows that supply chain disruptions, materials scarcity and the global talent shortage are forcing business leaders to rethink their traditional enterprise commerce models.

“Enterprise buyers need more dependable sources of supply, greater selection and lower prices,” said Bureau. “Enterprise suppliers need a continuous stream of smart-match recommendations aligning their capabilities with specific buyer needs in order to grow their revenues and expand their businesses. The Autonomous Commerce revolution, akin to the consumer commerce revolution that came before it, is delivering these benefits to both enterprise buyers and suppliers.”

“It’s as simple as shopping online at home, which is what we want,” agreed Stephen Mole, of Balfour Beatty, a regular JAGGAER customer.

Three years ago, JAGGAER set out its vision for what an Autonomous Commerce world would look like for enterprises. Dawn Andre, JAGGAER’s Chief Product Officer, is excited to see where it will take them. 

“Autonomous Commerce calls for solutions that are Networked, Intelligent, Comprehensive and Extensible,” said Andre. “We’ve been deploying solutions that embody these principles ever since. Now that we’re well on our way to delivering on the promise of Autonomous Commerce, we decided to unveil our strategy publicly. We’re excited to be leading the Autonomous Commerce revolution and putting our customers in a position to thrive during this transformational shift.”


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