Epicor assists Rentokil Initial to build a world class supply chain

By Nye Longman
Global pest control company Rentokil has started work with Epicor in order to strengthen its globally-ranging supply chain operations. Chiefly, this was...

Global pest control company Rentokil has started work with Epicor in order to strengthen its globally-ranging supply chain operations. Chiefly, this was undertaken through the implementation of Epicor ERP software.

Rentokil’s approach to on-boarding the Epicor ERP software was gradual: the business initially implemented the ERP solution for the hygiene line of business of its supply chain. Upon realising the success and benefits, it then expanded the solution across the remaining lines of business – first pest control, followed by workwear.

Epicor was a clear winner among its competition. Not only did it meet all of Rentokil Initial’s key criteria for an ERP system including cost effectiveness, scalability and functionality, but it also matched the company’s long-term roadmap.

Epicor has enabled Rentokil Initial to expand its ERP solutions throughout the business, encompassing the supply chain, manufacturing and finance. In addition, the induction of Epicor software eased the introduction of new products and services for complex IT systems. With many operations previously supporting their own IT systems locally, Rentokil Initial sought to unify the differing levels of IT support, requiring one system that worked across the full supply chain.

Martin Robinson, head of supply chain at Rentokil Initial explained: “Epicor has helped us build a world class supply chain for pest and hygiene operations, offering a scalable and stable platform that easily integrates with other external systems.”

With the introduction of new products and services a priority, Rentokil Initial identified a need to align and improve its processes internally. “A recent visit to a warehouse identified that transitioning to the Epicor ERP solution has saved colleagues three hours per day due to its improved speed. The benefit of this alone is palpable,” commented Robinson.

“The Epicor ERP system is at the heart of our supply chain operation. Because it is scalable and has easy integration with other external systems, we can add new warehouses and new EDI partners very easily. We are so pleased with the software we expect to migrate to the latest version during the next 12-15 months.”

Rentokil Initial is an expert in pest control, hygiene and workwear services and operates in 70 countries and employs approximately 30,000 people. 

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